Diana Maldonado
Houston
Summary
Dynamic administrative professional with over 10 years of experience in office operations, financial services, and customer support, complemented by hands-on expertise in industrial job sites. Proven ability to support crews in refinery and energy environments while excelling in organizational and documentation tasks within office settings. Eager to leverage skills in a construction, energy, refinery, or operations role that fosters collaboration both in the office and on-site, enhancing team efficiency and driving project success. Bilingual proficiency in English and Spanish enhances communication and support capabilities.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Site Safety Supervisor
Vector Contracting, INC
Beaumont, TX
01.2025 - Current
- Conducted safety audits to identify hazards and ensure compliance with industry regulations.
- Developed and implemented safety training programs for new employees, enhancing awareness of protocols.
- Monitored safety equipment usage, ensuring proper maintenance and functionality throughout job sites.
- Collaborated with project managers to assess risks and integrate safety measures into operational plans.
- Led safety meetings, fostering a culture of open communication regarding workplace hazards and best practices.
- Streamlined reporting processes for safety incidents, improving accuracy and response time in documentation.
- Mentored junior staff on safety policies, encouraging adherence to standards across all levels of the organization.
- Promoted a safety-first culture by providing ongoing coaching, feedback, and support to staff members.
- Participated in safety meetings by answering questions from staff members.
Wood Group – Industrial Labor
Houston, TX
- 01.2025
- Supported operations at active industrial/refinery job sites
- Assisted skilled trades and supervisors with daily field activities
- Handled materials, tools, and equipment in compliance with safety protocols
- Followed OSHA and refinery safety standards in high-risk environments
- Maintained clean and hazard-free work areas
- Worked effectively in fast-paced, physically demanding environments
Patient Access Representative
Legacy Community Health
10.2019 - 10.2020
- Scheduled patient appointments and managed referrals
- Resolved client concerns and provided high-level customer service
- Completed required data entry, call logging, and reporting
Head Teller
Woodforest Bank – Financial Services
04.2006 - 09.2014
- Opened and closed customer accounts and maintained confidential records
- Performed document control and data filing
- Processed financial transactions including direct deposits
- Performed clerical duties and account management responsibilities
Education
High School Diploma -
Galena Park High School
Galena Park, TX05-2005
Skills
- Industrial job site and crew support
- Document control and data entry
- Strong attention to detail and confidentiality
- Customer service and communication (verbal and written)
- Clerical support (phones, filing, faxing, scanning, organizing)
- Bilingual: English & Spanish
- Accident prevention
- Implementing safety policies
- Safety program assessments
- Safety training development
- Site evaluation
- Meeting participation
- Confined space entry
- Safety audits
- Company policy compliance
- Lockout and tagout procedures
- First aid administration
Certification
OSHA Certified 30
Languages
Spanish
English
Timeline
Site Safety Supervisor
Vector Contracting, INC
01.2025 - Current
Patient Access Representative
Legacy Community Health
10.2019 - 10.2020
Head Teller
Woodforest Bank – Financial Services
04.2006 - 09.2014
Wood Group – Industrial Labor
- 01.2025
High School Diploma -
Galena Park High School