Diana Mamedova
Charlotte,NC
Summary
Driven and detail-oriented student with a strong foundation in accounting, business operations, customer service, and assisting. Pursuing a Bachelor’s degree in Accounting with prior experience in financial documentation, cash handling, and customer service across administrative and retail roles. Skilled in preparing tax materials, supporting budgeting processes, and managing daily financial transactions with accuracy and integrity. Strong communicator with a proven ability to work independently and collaboratively in fast-paced, client-facing environments. Passionate about exploring opportunities in finance, business, and banking to build a lasting career in the financial services industry.
Overview
5
5
years of professional experience
Work History
Customer Service
BJ's Wholesale
05.2022 - Current
- Provided exceptional customer service to drive satisfaction.
- Handled high-volume cash and credit transactions with 100% accuracy and efficiency.
- Assisted customers with billing, membership adjustments, and financial discrepancies.
- Demonstrate leadership and integrity in a fast-paced retail environment while supporting training for new team members
Administrative Assistant
Mamedov LLC
03.2020 - 06.2023
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Assist in preparing tax returns and ensuring compliance with IRS requirements.
- Use Excel for organizing and analyzing financial data to support decision-making.
- Prepare and manage financial documents, including expense reports, receipts, and tax documentation.
- Handled confidential and sensitive information with discretion and tact.
Education
Associate of Arts -
Central Piedmont Community College
Charlotte, NC12-2025
High School Diploma -
South Mecklenburg High School
Charlotte, NC06-2023
Skills
-Highly detail-oriented, with demonstrated ability to effectively organize tasks, manage time, set priorities, and meet deadlines
-Financial Document Preparation
-Microsoft Office (Excel, Word, Outlook, PowerPoint)
-Strong analytical thinker with proven problem-solving capabilities
-Energetic self-starter with a strong sense of initiative, curiosity, and continuous learning
-Able to work independently and adapt in fast-paced, change-driven environments
Languages
Russian
Native or Bilingual
Turkish
Native or Bilingual
Timeline
Customer Service
BJ's Wholesale
05.2022 - Current
Administrative Assistant
Mamedov LLC
03.2020 - 06.2023
Associate of Arts -
Central Piedmont Community College
High School Diploma -
South Mecklenburg High School
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