Diana Marin Pieper
Lutz,FL
Summary
Proven expertise in enhancing laboratory efficiency and patient care quality, demonstrated during tenure at St Joseph Hospital. Skilled in Hematology and Phlebotomy, with a knack for mentoring and adapting to change. Successfully implemented standardized procedures, significantly improving test accuracy and safety protocols. Knowledgeable laboratory professional skilled in all facets of medical laboratory testing. Familiar with TJC, OSHA and FDA guidelines. Quality-driven team player with accuracy-focused and efficient approach, offering 20 years of industry expertise. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Laboratory Medical Assistant position. Ready to help team achieve company goals.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Medical Laboratory Assistant
St Joseph Hospital
03.2003 - Current
- Assisted in the training of new laboratory assistants, providing guidance on best practices and procedures.
- Maintained a clean, safe work environment by following strict laboratory protocols and guidelines.
- Promoted patient confidentiality by adhering to HIPAA regulations during all phases of specimen handling and reporting processes.
- Demonstrated excellent problem-solving skills when troubleshooting issues related to sample preparation or equipment malfunctions.
- Enhanced laboratory efficiency by implementing standardized procedures and protocols for various tests.
- Monitored progress on multiple projects simultaneously, adjusting schedules as needed to meet dynamic research goals.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
- Conducted wide range of laboratory tests and recorded results.
- Over the years I worked in different area of the Laboratory, As Laboratory Medical Cordinator. Cordinating staff in Phlebotomy, receiving and Processing, scheduling and doing payroll.
- Hematology doing Bone marrow assistant Doctor during the procedure , proccesing the Bone Marrow by preparing Bone marrow slides and specimen ready for the the Pathologist to read.
Front and Back Office Medical Assistant
Dr Richard Santayana
02.2000 - 03.2002
- Assisted office manager with tracking inventory and restocking examination rooms and stations.
- Improved overall clinic efficiency by performing clinical duties such as taking vital signs, administering injections, and drawing blood samples.
- Triaged patients in-person and via telephone to help optimize clinical resources.
- Ordered prescription refills on behalf of existing office patients.
- Kept medical office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment.
- Kept equipment operating by following operating instructions and troubleshooting any problems.
- Scheduled surgeries by making arrangements with surgical centers and prepared charts and consent forms.
- Collected deductibles and copays to post money to patient accounts.
- Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
- Assisted physicians with various procedures, improving the quality of care provided to patients throughout their visit.
- Completed EKGs and other tests based on patient presentation in office.
- Maintained vendor spreadsheet with contact information for easy use by administrative and clinical staff.
Front and Back Office Medical Assistant
Dr Robert Rosen
01.1995 - 02.1999
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Taught patients about medications, procedures, and care plan instructions.
- Posted payments and charges to patient accounts and participated in billing processes.
- Submitted insurance claims and updated patients' insurance information.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Associate of Arts -
St Petersburg College
Tarpon Springs, FLAssociate of Arts -
Rio Hondo College
Whittier, CA01.1996
No Degree - Phlebotomy
Loma Linda University
Ash Hill, CA09.1994
Medical Assistant - Front And Back Office Medical Assistant
Hacienda La Puente Adult Technical School
La Puente, CA01.1993
High School Diploma -
Workman High School
City Of Industry, CA08.1992
Skills
- Adaptable to change
- Centrifugation Techniques
- Patient confidentiality
- Biohazard Waste Disposal
- Quality Control Procedures
- Hematology Knowledge
- Specimen Collection
- Lab equipment maintenance
- Laboratory Information Systems
- Reagent handling
- Laboratory safety protocols
- Lab testing
- Equipment Calibration
- Training and mentoring
- Laboratory Assay Analysis
- Phlebotomy
- Medical Laboratory Assistant (MLA)
- Equipment Troubleshooting
- Specialist in Hematology (SH)
- Laboratory Assistants Supervision
- Bone Marrow Collection and Processing
Certification
- Licensed ASPT phlebotomy.
- Bioterrorist Packaging certification
Languages
Spanish
Native or Bilingual
Timeline
Medical Laboratory Assistant
St Joseph Hospital
03.2003 - Current
Front and Back Office Medical Assistant
Dr Richard Santayana
02.2000 - 03.2002
Front and Back Office Medical Assistant
Dr Robert Rosen
01.1995 - 02.1999
Associate of Arts -
St Petersburg College
Associate of Arts -
Rio Hondo College
No Degree - Phlebotomy
Loma Linda University
Medical Assistant - Front And Back Office Medical Assistant
Hacienda La Puente Adult Technical School
High School Diploma -
Workman High School
- Licensed ASPT phlebotomy.
- Bioterrorist Packaging certification
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