Diana Marmolejo
El Paso,TX
Summary
Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
14
14
years of professional experience
Work History
Property Manager
Warren Properties Inc
2018.03 - Current
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained sufficient number of units market-ready for lease.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Administered operations to handle needs of more than 260 property units.
- Developed and implemented marketing strategies to increase occupancy rates.
- Coordinated with legal counsel to resolve tenant disputes.
- Communicated effectively with owners, residents, and on-site associates.
- Collected and maintained careful records of rental payments and payment dates.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Coordinated appointments to show marketed properties.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Maximized rental income while minimizing expenses through effective planning and control.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Kept properties in compliance with local, state, and federal regulations.
Senior Accounts Payable Analyst
Honeywell
2010.03 - 2017.12
- Investigated daily variances and corrected errors to resolve discrepancies.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Handled trade payable documentation by reviewing month-end accruals.
- Assisted with annual audits by generating reports and collecting and consolidating invoice information.
- Processed daily invoices, check requests and wire transfers of foreign and domestic currency.
- Investigated inquiries relating to status of accounts.
- Researched and resolved invoice and payment issues for internal employees and external vendors.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
Education
Basics
The University of Texas At El Paso
El Paso, TX08.2006
High School Diploma -
El Paso High School
El Paso, TX06.2006
Skills
- Database Management
- Vendor Management
- Staff Management
- Grounds Maintenance
- Business Administration
- Tenant relations
- Property Management
- Maintenance Scheduling
- Contract Negotiation
- Apartment Maintenance
- Fair housing mandates
- Tenant and eviction laws
- Customer service-focused
- Property Inspections
- Rent collection
- Administrative Support
Timeline
Property Manager
Warren Properties Inc
2018.03 - Current
Senior Accounts Payable Analyst
Honeywell
2010.03 - 2017.12
Basics
The University of Texas At El Paso
High School Diploma -
El Paso High School
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