Diana Marquez

• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Assisted clients with activities of daily living, promoting independence and quality of life.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
• Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
• Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
• Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

• Trained new employees in proper equipment usage, safety procedures, and customer service best practices, ensuring high-quality team performance.
• Provide exceptional customer service by greeting and assisting customers with their inquiries and requests.
• Uphold high standards of cleanliness and organization in the work area.
• Received and counted clothing items to provide fees and date of pick up for customers.
• Evaluated garments to segregate delicate and non-delicate items, providing extra scrutiny to easily damaged clothing.
• Enhanced customer satisfaction by providing efficient dry cleaning services and maintaining a clean, organized workspace.
• Maximized profitability with thorough attention to detail in garment inspection, pre-treatment, and post-cleaning quality checks.

• Prepared and filed annual tax returns and financial information
• Prepared Income tax return forms for Individuals and small business
• Interviewed client to obtain information on taxable income and deductible expenses and allowances
• Consulted tax law handbooks and bulletins to determine procedure for preparation of a typical returns
• Calculated for preparation fee according to complexity of return and amount of time required to prepare forms
• Answer customer questions and provide information on tax preparation

• Introduction to Dementia Illnesses

- Main Dementia Illness

• Effects of Dementia Illnesses on emotional Responses
• The effect of Dementia on the performance of everyday Tasks and Activities
• Stages

-Early Stage- Signs Begin to Show

-Early-Medium More problems and more noticeable

difficulties

-Late-Middle Dependent and confused

• Managing daily care and complicated behaviors
• Options, Outcomes, Values, and Likelihoods
• Strengthening family Caregiving Arrangements