Diana Marshall
Sales Account Manager
Henderson,NV
Summary
Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
Overview
21
21
years of professional experience
Work History
Account Manager - UV Equipment and Supplies
Tank Supply
03.2024 - 01.2025
- Helped to move the business from Henderson to Boulder City office.
- Improved company Website with basic editing and improved graphics.
- Sought out and developed relationships resulting in three new vendors.
- Began new offering of training classes by our UV technician resulting in customer that could produce over $100,000 in new sales over the next two years.
- Negotiated prices, terms of sales, and service agreements.
- Kept detailed records of daily activities on CRM and QuickBooks.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
Account Manager - UV Equipment and Supplies
Pureflow Inc.
05.2022 - 02.2024
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions resulting in $1m increase for the division.
- Developed a Collaborative relationship as Vendor Liaison for the UV division.
- Accurately updated proprietary CRM daily and launched new newsletter program.
- Modernized website with improved graphics and functionality and Expanded offerings to increase e-commerce sales.
- Partnered with the purchasing department to Reduced 'Dead Inventory'
- Improved customer policies based on current industry trends to entice new customers and main loyalty with existing customer base.
- Presented monthly progress reports to company board including sales trends, industry news, and new ideas and plans for my division.
Retail Management
TJ Maxx
12.2014 - 05.2021
- Boosted overall store efficiency through continuous process improvements and adoption of best practices in retail management.
- Taught merchandising and singing to drive sales and improve customer experience.
- Supported team including unique recognition programs.
- Participated in ongoing professional development opportunities to enhance leadership skills and stay current on industry best practices for retail management.
- Managed a team of up to 130 people and developed onboarding practices that led to achieving store Matrix objectives.
- Mentored junior managers, fostering their professional growth through guidance on best practices in retail management techniques.
- Continuously recognized for strong business acumen and sales growth,
Retail Management
National Stores
03.2013 - 12.2014
- Took assignment to an overstocked, dirty store and turned it around by cleaning and remerchandising that lead to winning the Back to School sales contest in the district.
- Continuously recognized for strong business acumen and sales growth
- Promoted continuous improvement within the organization through ongoing analysis of best practices in retail management.
- Collaborated with interdisciplinary teams to develop best practices for merchandising and supply management, promoting a culture of continuous improvement.
- Streamlined store operations for increased efficiency, incorporating staff training on best practices resulting in 80% reduction in backstock.
Retail Management
Ross
05.2009 - 01.2013
- Focused on safety, cleanliness, and merchandising standards to improve customer experience increase sales by $1m per year on average.
- Mentored future management talent and became part to the promotion evaluation team.
- Won store of the year by driving a very strong second half of the year.
- Helped develop new receiving practices and procedures based on time and motion studies.
Retail Management
Shopko
05.2004 - 04.2009
- Won company wide, Highest Profit Margin of the year award in 2008 by focusing on high profit centers within my big-box store.
- Gained valuable insight into retail management by working closely with experienced supervisors and department leads.
- Improved employee performance by developing and implementing comprehensive retail management training and motivational programs.
Education
Bachelor of Science - Business Management
Brigham Young University
Provo, UTReal Estate Pre-License Coarse Certificate - Real Estate Sale Agent
Stringham School of Real Estate
Salt Lake City, UTSkills
- Customer-centric approach to sales
- Adaptive thinking skills
- Talent acquisition and development
- Independent achiever
- Change management facilitator
- Commitment to organizational goals
- Rapid learner
- Strategic business consulting
Hobbies and Interests
- Political Science
- Science of Healthy Living and Epigenetics
- Unconscious Bias and Smoking Cessation Teacher
- Volunteer Work
Phone
623-755-3382
Timeline
Account Manager - UV Equipment and Supplies
Tank Supply
03.2024 - 01.2025
Account Manager - UV Equipment and Supplies
Pureflow Inc.
05.2022 - 02.2024
Retail Management
TJ Maxx
12.2014 - 05.2021
Retail Management
National Stores
03.2013 - 12.2014
Retail Management
Ross
05.2009 - 01.2013
Retail Management
Shopko
05.2004 - 04.2009
Bachelor of Science - Business Management
Brigham Young University
Real Estate Pre-License Coarse Certificate - Real Estate Sale Agent
Stringham School of Real Estate
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