Diana Martinez
Vineland,NJ
Summary
I consider myself to be a very positive, highly-motivated person with many years of experienced. A very dependable person with a proven track record of efficiently completing tasks in various settings. I thrived under pressure while also utilizing my time management and organizational skills across diverse situations. Ready to contribute to a dynamic team and make a positive impact.
Overview
10
10
years of professional experience
Work History
Chiropractor Assistant/Receptionist
Panaia Chiropractic & Rehabilitation Center
Vineland, NJ
10.2017 - Current
- Performed administrative duties including filing paperwork, preparing reports for insurance companies, updating patient records electronically.
- Managed office staff including scheduling appointments, processing payments from insurance companies or clients directly, maintaining inventory of supplies and equipment.
- Coordinated healthcare referrals for further evaluation or specialized care, while simultaneously handling pre-authorizations, pre-service appeals, and post-service appeals.
- Assisted with training new staff members on pre-authorization processes and protocols.
- Maintained electronic medical records for all patients.
- Provided training on the use of electronic health record systems to staff members.
Sales Associate
Boscov's
Vineland
01.2015 - 01.2017
- Excel at handling a variety of customer service and administrative tasks and resolve customer issues with expediency.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Provided accurate information about products, prices and services.
Education
Graduated -
Vineland High School
12.2015
Graduated -
Cumberland County Technical Educational Center
12.2015
Skills
- Strong multi-tasking ability
- Filing and Data Entry
- Complaint Handling
- Word, Excel and PowerPoint
- Exceptional abilities to plan and organize
- Excellent attendance and punctuality
- Outstanding critical thinking, decision making and problem solving skills
- Remarkable adaptability and ability to work under pressure
- Strong verbal personal communication skills
- Excellent technological skills
- Bilingual (English/Spanish)
- Patient Records Management
Timeline
Chiropractor Assistant/Receptionist
Panaia Chiropractic & Rehabilitation Center
10.2017 - Current
Sales Associate
Boscov's
01.2015 - 01.2017
Graduated -
Vineland High School
Graduated -
Cumberland County Technical Educational Center
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