Summary
Overview
Work History
Education
Skills
LANGUAGES
ADDITIONAL INFORMATION
Timeline
Generic

DIANA MARTINEZ

Fontana,CA

Summary

Professional advocate with extensive expertise in managing complex caseloads from inception to settlement. Known for driving successful outcomes through effective communication and strategic case management. Strong focus on collaboration and delivering results, adaptable to changing needs and priorities. Skilled in negotiation, client representation, and thorough documentation. Adept at conducting hearings and conferences, ensuring accuracy and timeliness in client communications while maintaining a focus on results.

Overview

21
21
years of professional experience

Work History

Hearing Representative

Windsor Troy Law
11.2024 - Current
  • Represent clients at WCAB hearings including status conferences, mandatory settlement conferences, expedited hearings, and lien conferences.
  • Negotiate settlements including Stipulations, Compromise and Releases.
  • Review and analyze medical reports, deposition transcripts, subpoenaed records, and case files to determine case value and appropriate legal strategy.
  • Maintain case status and documentation in the case management system.
  • Communicate regularly with clients, opposing counsel, medical providers, lien claimants, and claims personnel.
  • Assist attorneys in trial preparation and support in complex cases, when applicable.
  • Participate in ongoing professional development opportunities to remain current on industry trends and best practices in the field of workers' compensation hearings.
  • Improved client satisfaction by effectively managing hearing caseload and ensuring timely resolutions.
  • Promote a positive team environment by actively contributing to team meetings, providing constructive feedback, and collaborating on initiatives to improve overall department performance.

Hearing Representative

Kampf, Schiavone & Associates
04.2004 - 03.2024
  • Responsible for a caseload in the range of 200 plus from inception to litigating settlement.
  • Responsible for determining whether or not a deposition of the PQME/AME is necessary.
  • Responsible for developing plan of action and/or course of litigation for the claim.
  • Monitored completion of the plan of action.
  • Reviewed mail and delegated and/or assigned plan of action accordingly.
  • Reviewed of DA's advocacy PQME letter.
  • Responsible for weekly updated reports to the managing attorney.
  • Reviewed PTP and PQME/AME reporting and assigned plan of action accordingly.
  • Experienced in attending Expedited hearings, MSC's, Status conferences, and priority conferences advocating for applicants.
  • Responsible for striking of PQME process and/or determining if a replacement panel was necessary.
  • Prepared pre-trial conference statement. Reviewed and delegated legal correspondence, ensured accuracy and timeliness in action plans and client communications.
  • Provided comprehensive case updates to managing attorneys, fostering informed decision-making and strategic planning.
  • Implemented targeted litigation strategies, achieving improved case resolutions and fostering decisive client outcomes.

Education

BACHELOR OF SCIENCE - BUSINESS MANAGEMENT

University of Phoenix-
San Bernardino, CA

Skills

  • Excellent verbal and written communication skills/customer services skills with the ability to build long term rapport with clients
  • Negotiation Skills, Case Management, Time Management
  • Organizational Skills, Proficient with MS Office products
  • Experienced in legal software including EAMS, MerusCase, and A-1 Law
  • Effective team collaboration
  • Skilled in simultaneous task execution
  • Approachable professional attitude
  • Effective case management strategies

LANGUAGES

Spanish.

ADDITIONAL INFORMATION

  • PROFESSIONAL DEVELOPMENT
  • Current with industry regulations, best practices, and trends by attending CAAA Seminars and Greater Inland Empire Chapter Meetings.

Timeline

Hearing Representative

Windsor Troy Law
11.2024 - Current

Hearing Representative

Kampf, Schiavone & Associates
04.2004 - 03.2024

BACHELOR OF SCIENCE - BUSINESS MANAGEMENT

University of Phoenix-

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