Diana Martinez
Chicago,IL
Summary
Quality-focused data entry and logistics coordinator with experience validating information for accuracy. Ensures process adherence through coordinated scheduling and documentation. Supports customer needs through reliable logistics execution.
Overview
2
2
Languages
7
7
years of professional experience
Work History
QA/QC Documentation
Cosmetics West
El Segundo, California
05.2021 - 04.2022
- Ensured accurate data entry into company databases and systems.
- Updated client records to maintain current information.
- Entered data from paper documents, emails, and other sources into computer systems.
- Prioritized daily tasks to align with service goals.
- Organized digital files for quick access.
- Assisted team members with data-related tasks and questions.
Shipping and Receiving Clerk
Marathon Distribution Services
Compton, California
02.2018 - 08.2020
- Coordinated material flow by aligning vendor schedules, resolving delivery issues, and supporting timely receipt of materials.
- Improved shipment processing by validating customer orders, labels, and shipping documents before release.
- Directed material routing activities by preparing work orders, bills of lading, and shipping orders for dispatch.
- Kept inventory records current through regular updates in warehouse management software.
- Managed carrier coordination with FedEx, UPS, USPS, and DHL to support on-time delivery.
- Upheld quality control and compliance through review of outbound shipments.
Data Entry and Customer Service
Imperial CFS
Torrance, California
09.2015 - 11.2017
- Managed customer inquiries through email, ensuring timely and accurate responses.
- Coordinated with other departments to facilitate seamless issue resolution.
- Collected deposits or payments and arranged for billing.
- Analyzed freight costs and provided recommendations for cost-saving measures.
- Monitored shipments to guarantee on-time delivery.
Education
High School Diploma -
Phineas Banning High School
Wilmington, CA06-2007
Skills
- Quality assurance
- Document control
- Data entry and management
- Database management
- Invoice reconciliation
- Logistics compliance
- Project coordination
- Customer interaction
- Customer support proficiency
- Attention to detail
- Financial documentation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
QA/QC Documentation
Cosmetics West
05.2021 - 04.2022
Shipping and Receiving Clerk
Marathon Distribution Services
02.2018 - 08.2020
Data Entry and Customer Service
Imperial CFS
09.2015 - 11.2017
High School Diploma -
Phineas Banning High School