Diana Martinez Toledo
Austin,TX
Summary
Highly motivated employee with exceptional interpersonal skills and a strong work ethic. Demonstrated adaptability and ability to quickly master new skills. Seeking new challenges to further enhance professional growth.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Austin Regional Clinic
Austin , TX
05.2022 - Current
- Registered new patients into practice management software program accurately entering demographic information.
- Documented notes during patient visits.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Handled general office duties to support administrative staff during peak hours.
- Assisted back office patient processes to reduce office wait times.
Administrative Assistant Intern
Austin Regional Clinic
Austin, TX
02.2022 - 05.2022
- Developed and maintained filing systems to ensure efficient retrieval of documents.
- Provided administrative support to the executive team in a timely manner.
- Maintained accurate records of employee attendance and leave requests according to company policy guidelines.
- Performed data entry tasks into various databases as needed.
- Scanned documents into digital format for easy storage and retrieval when needed.
Medical Assistant
Austin Regional clinic
Austin , TX
02.2021 - 02.2022
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Registered new patients into practice management software program accurately entering demographic information.
- Documented notes during patient visits.
- Educated patients about medications, procedures and physician's instructions.
Medical Assistant
Lone Star Circle Of Care
Georgetown, TX
09.2017 - 02.2021
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Measured vital signs and took medical histories to prepare patients for examination.
Retail Store Supervisor
CVS Pharmacy
Georgetown, TX
11.2016 - 08.2017
- Supervised and coordinated the daily activities of retail store associates.
- Coached, trained, and motivated employees to ensure effective team performance.
- Assisted customers with product selection, promotions, pricing inquiries.
- Resolved customer complaints in a timely manner while maintaining positive relationships.
- Balanced cash registers at the end of each shift in accordance with company policies.
- Liaised with vendors to negotiate contracts for new products or services when needed.
- Supervised work of cashiers, training new team members and monitoring performance.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Education
Bachelor of Science - Healthcare Management
Phoenix University
Phoenix, AZ03-2022
Associate of Applied Science - Medical Assistant
National University
Georgetown, TX05-2017
Skills
- Inventory Management
- Data Entry
- HIPAA Compliance
- Adaptable
- Patient Care Coordination
- Fluent in Spanish
- Calm and level-headed under duress
- Indirect Patient Care
- Patient-focused care
References
References available upon request.
Timeline
Medical Assistant
Austin Regional Clinic
05.2022 - Current
Administrative Assistant Intern
Austin Regional Clinic
02.2022 - 05.2022
Medical Assistant
Austin Regional clinic
02.2021 - 02.2022
Medical Assistant
Lone Star Circle Of Care
09.2017 - 02.2021
Retail Store Supervisor
CVS Pharmacy
11.2016 - 08.2017
Bachelor of Science - Healthcare Management
Phoenix University
Associate of Applied Science - Medical Assistant
National University
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