Hi, I’m
Diana McCrary
Los Angeles,CA
Summary
Proven Administrator with a track record of enhancing team efficiency and customer satisfaction at YLD WLA. Skilled in office administration and problem-solving, adept at fostering positive work environments and streamlining operations. Excelled in roles requiring attention to detail and strong decision-making abilities. Demonstrates a commitment to excellence and a capacity for leveraging skills to achieve business objectives.
Overview
9
years of professional experience
Work History
YLD WLA
Administrator
07.2016 - 05.2021
Job overview
- Cultivated strong working relationships to enhance a positive work atmosphere.
- Handled irate customer concerns with poise and professionalism.
- Operated multi-line phone system, routed calls efficiently and delivered messages timely.
- Ensured team efficiency by diligently tracking and replenishing supplies.
- Leveraged industry expertise, customer service skills, and analytical abilities to address customer issues.
- Increased productivity levels through ongoing equipment maintenance.
- Fostered a collaborative work environment to enhance team morale.
- Enhanced file organization to accelerate document retrieval.
- Optimized executive itineraries for cost-efficiency and time management.
- Displayed strong commitment and proactive drive.
- Adapted quickly to dynamic work conditions.
- Proficient in executing tasks both independently and within a team environment.
- Exhibited capability to quickly comprehend and acclimate to new conditions.
- Showcased superior skills in effective verbal and written communication.
- Facilitated teamwork by providing necessary assistance and guidance.
- Displayed constant willingness to engage in various responsibilities.
- Assisted in daily operations, collaborating effectively with team members.
- Successfully adhered to deadlines by managing time effectively.
- Demonstrated consistent work ethic in managing tasks effectively.
- Consistently exhibited precision in completing tasks accurately.
- Utilized analytical skills to dissect issues, evaluate potential solutions and make informed choices.
- Augmented dialogue skills by consistently interacting with team members.
- Excelled at meeting time-sensitive targets under challenging circumstances.
- Skilled at rapidly learning and applying new ideas.
Real Estate Support Team
Office Assistant
03.2012 - 07.2014
Job overview
- Swiftly directed calls, emails, and letters to relevant staff.
- Enhanced efficiency in document handling by maintaining meticulous data entry and punctual filing.
- Elevated guest contentment with professional front desk assistance.
- Cultivated a positive work atmosphere by encouraging dialogue.
- Operated successfully within dynamic and demanding conditions.
Education
Glen A. WilsonHacienda Heights, CA
High School Diploma
Rio Hondo CollegeWhittier, CA
Associate of Arts from Business Administration
01-2027
Skills
- Attention to detail
- Customer service
- Data entry
- Office administration
- MS office
- Decision-making
- Office management
- Personable and approachable
- Conflict resolution
- Time management
- Problem-solving
- Mail handling
- Resourceful and analytical
Timeline
Administrator
YLD WLA
07.2016 - 05.2021
Office Assistant
Real Estate Support Team
03.2012 - 07.2014
Glen A. Wilson
High School Diploma
Rio Hondo College
Associate of Arts from Business Administration
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