Diana McDonald
Massena,NY
Summary
Dynamic and results-driven professional with extensive experience at Home Depot, excelling in team leadership and customer service. Proven track record in enhancing employee retention and streamlining operations. Strong time management and reliability skills, complemented by a commitment to fostering a positive work environment and implementing effective safety standards. Thirty years retail experience between Wal-Mart and Home Depot.
Overview
2026
2026
years of professional experience
Work History
Plumbing & Electrical Department Manager
Home Depot
- Planned and prioritized actions together with team that had clear impact on electrical product sales.
- Streamlined communication between departments by establishing clear procedures for collaboration on projects.
- Fostered a positive work environment through open communication channels and strong team building efforts, leading to increased employee satisfaction and retention.
Freight & Receiving Department Manager
Home Depot
- Maintained a safe working environment by enforcing safety policies and conducting regular inspections.
- Improved employee retention rates by fostering a positive work culture and providing opportunities for growth and development.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Streamlined communication channels between receiving department and other internal teams to facilitate seamless integration of goods into inventory system.
Front End Supervisor
Home Depot
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Promoted a safe working environment by enforcing safety guidelines among team members consistently.
- Enhanced overall shopping experience, making sure that front end was always clean, well-organized, and customer-friendly.
Sales Floor Associate
Home Depot
08.2006 - 03.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
Education
Associate of Applied Science - Business Administration & Management
Matre Dei College
Massena/Ogdensburg NYSkills
- Teamwork
- Customer service
- Time management
- Reliability
- Self motivation
Timeline
Sales Floor Associate
Home Depot
08.2006 - 03.2025
Plumbing & Electrical Department Manager
Home Depot
Freight & Receiving Department Manager
Home Depot
Front End Supervisor
Home Depot
Associate of Applied Science - Business Administration & Management
Matre Dei College
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Maiesha NewkirkMaiesha Newkirk
McDonalds Manager at McDonalds - The Napoli Group LLCMcDonalds Manager at McDonalds - The Napoli Group LLC