Diana Medina Perez
Summary
Bilingual, dedicated , empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Medical Assistant
Community Care
Pflugerville, Tx
07.2025 - Current
- Assisted healthcare providers with patient examinations and treatment procedures.
- Managed patient intake processes, including scheduling appointments and collecting medical histories.
- Administered medications and vaccinations under the supervision of licensed staff.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Educated patients on treatment plans, medications, and preventive care practices.
- Coordinated communication between patients and medical staff to enhance care delivery.
- Ensured cleanliness and organization of examination rooms and medical supplies.
- Supported clinical staff by preparing equipment for various medical procedures.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
Medical Assistant Extern
NeighborlyMD
Pflugerville, Texas
01.2025 - 02.2025
- Assisted healthcare providers during patient examinations and procedures.
- Scheduled patient appointments and managed the front desk operations.
- Collected patient information and documented medical histories accurately.
- Greeted and roomed patients; obtained initial vital signs and chief complaints prior to exams
- Sanitized examination rooms for patient appointments; prepared equipment trays for procedures
- Accurately performed physical and electronic charting duties using EMR/EHR systems (AthenaHealth)
- Administered injections and performed labs including urinalysis, glucose, flu, strep, and COVID testing
Patient Service Coordinator// Scheduling Lead
Longhorn Imaging
Austin, Tx
08.2022 - 12.2024
- Checked in guests, obtained and verified insurance info, and provided detailed coverage/cost breakdowns
- Provided outstanding customer service and empathetic patient care in a fast-paced, professional office
- Coordinated all communication between patients, providers, attorneys insurance, employers, etc
- Responded to all email/fax requests, relayed messages, scanned documents, and transferred images to CD'S
- Supported staff by handling customer service issues and used de-escalation skills to resolve issues
- Acted as a translator for Spanish-speaking patients and fostered positive customer relations
- Scheduled appointments, confirmed medical history, and provided pre-appointment instructions
- Learned and worked with medical software including EXA, TrueDialog, Waystar, CareCredit PMS, & Updox
- Updated CPT/ DX codes per radiologist instructions and audited calendars to avoid conflicts
- Assisted technicians with urgent major scans such as TBI/VNG after obtaining law firm approvals
Education
Medical Assistant Certification - Nursing
The College of Health Care Professions
Austin, Tx 04.2024 - 02.2025
KIPP Brave High School
Austin, TxSkills
- OSHA/HIPPA Compliance
- AHA CPR & BLS Certified
- Phlebotomy & Injections
- Medical Office Procedures
- Medical Lab Protocols
- Medication Administration
- EHR/EMR (Electronic Medical Records)Bilingual (English/Spanish)
- Vital Signs & Charting
- 12 Lead EKG’s
- Empathetic Patient Care
- Adaptable & Dependable
- Helpful Team Player
- Conflict Resolution
Timeline
Medical Assistant
Community Care
07.2025 - Current
Medical Assistant Extern
NeighborlyMD
01.2025 - 02.2025
Medical Assistant Certification - Nursing
The College of Health Care Professions
04.2024 - 02.2025
Patient Service Coordinator// Scheduling Lead
Longhorn Imaging
08.2022 - 12.2024
KIPP Brave High School