Diana Melendrez
Summary
Self motivated driven individual known for high productivity and efficient task completion. Specialized in customer relationship management, sales strategy development, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and growth in fast-paced environments. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Sales Department Manager
Floor & Decor
Mansfield
11.2023 - Current
- Managed daily sales operations and monitored team performance to drive sales effectiveness.
- Collaborated with team to develop and implement customer service strategies that improved client satisfaction.
- Trained new staff on product knowledge and sales techniques.
- Analyzed market trends, competitor activities, and industry developments to identify opportunities for growth.
- Supported the development of promotional displays and marketing materials.
- Cultivated relationships with key customers through dedicated support and personalized service.
Team Leader Manager
Walmart
Mansfield
06.2013 - 11.2023
- Overseeing daily workloads, driving sales, managing multiple departments, and teams for smooth operations.
- Fostered positive employee relationships through communication, training, and development coaching.
- Established guidelines for ordering, stocking, merchandising, displaying products, and maintaining visual standards of the store.
- Operated forklifts to move products within the warehouse efficiently.
- Operated scanners, computers, and other equipment to track orders.
- Provided guidance on safe work practices, such as proper lifting techniques, use of personal protective equipment.
Auto Detailer
Carmax Autocare Center
Fort Worth
05.2009 - 06.2013
- Cleaned vehicle interiors with specialized tools and products, ensuring thorough removal of dirt and stains.
- Polished and waxed exteriors to achieve high-quality shine and lasting protection.
- Conducted thorough inspections to identify detailing needs and issues.
- Maintained a safe and organized workspace throughout daily operations.
- Cleaned upholstery, rugs, and surfaces with effective agents to restore cleanliness and appearance.
Education
Kennedale High
Kennedale, TXSkills
- Sales operations
- Sales forecasting
- Market analysis
- Team management
- Customer service
- Strategic planning
- Problem solving
- Adaptability and flexibility
Certification
- Forklift certified
- Reach Truck Certified
- Electric Pallet Jack Certified
Affiliations
- Toys For Tots Volunteer
- Habitat For Humanity Volunteer
- Animal Shelter Volunteer
Timeline
Assistant Sales Department Manager
Floor & Decor
11.2023 - Current
Team Leader Manager
Walmart
06.2013 - 11.2023
Auto Detailer
Carmax Autocare Center
05.2009 - 06.2013
Kennedale High