Diana Mendez
Gainesville,GA
Summary
Organized employee with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Maintenance
S&G Cleaning
Dalton, GA
10.2019 - Current
- Emptied trashcans and transported waste to collection areas.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Bindery
Campbell Printing
Dalton, GA
02.2011 - Current
- Lubricated, cleaned and performed minor repairs to machine parts to keep machines in working condition.
- Checked all finished products to detect and correct uneven paper edges and dimensional errors.
- Inserted illustrated pages, extra sheets and collated sets into catalogs, periodicals, directories and other printed products.
- Used glue machines to glue endpapers, bindings, backings and signatures.
- Prepared finished books for shipping by wrapping or packing books and stacking boxes on pallets.
- Maintained continuous bindery machine functionality by adjusting rounding forms and creasing rams to meet job specifications.
- Checked final products for quality and durability, ensuring high-quality and long-lasting work.
- Executed bindery tasks in accordance with company policies, safety protocols and job instructions to maintain consistent, high-quality standards and promote positive business reputation.
- Recorded relevant job data in daily production logs and required forms, produced activity reports and discussed production with supervisors to identify areas in need of improvement.
- Examined bindery products for quality issues, such as imperfect bindings, loose pages or uncut threads and corrected problems prior to customer delivery.
- Trained new hires in quality and productivity standards to maximize team effectiveness.
Shift Supervisor
KFC & Taco Bell
Concord, NC
12.2004 - 12.2006
- Responded to and resolved customer questions and concerns.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Applied security, safety and loss prevention strategies during shifts.
- Documented daily production and materials usage in Software to track data.
- Delivered successful training to more than 10 employees during tenure, educating on successful work processes and productivity strategies.
Front Desk Receptionist
Internal Medicine
Dalton, GA
01.2001 - 01.2003
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Entered and updated sensitive customer information during check-ins and room changes.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
Murray County High School
Chatsworth, GA 02.1996 - 02.1998
GED
Georgia Northwestern Technical College
Dalton,GA 02.2020 - Current
Skills
Problem solving ability
undefinedTimeline
GED
Georgia Northwestern Technical College
02.2020 - Current
Maintenance
S&G Cleaning
10.2019 - Current
Bindery
Campbell Printing
02.2011 - Current
Shift Supervisor
KFC & Taco Bell
12.2004 - 12.2006
Front Desk Receptionist
Internal Medicine
01.2001 - 01.2003
Murray County High School
02.1996 - 02.1998
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