Diana Mercado Castillo
Houston
Summary
Strongly motivated Mechanical Engineering Student with a solid foundation in safety and industrial standards, seeking an internship opportunity in both mechanical engineering and safety-focused roles to apply academic knowledge and hands-on experience to support engineering projects and drive innovation. Committed to continuous learning and to delivering high-quality results in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Marshalls Department Store
11.2021 - 01.2025
- Responded to customer requests for products, services, and company information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Math and Science Tutor
Volunteer Work
08.2022 - 05.2024
- Supported students with helpful study habits and exam strategies.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
- Developed and implemented individualized lesson plans for each student, tailored to their individual needs.
Education
Bachelor of Science - Mechanical Engineering
University of Houston-Clear Lake
Houston, TX05-2028
Associate of Arts - Engineering
Lee College
Baytown, TX05-2024
Skills
- Proficient in SolidWorks, AutoCAD, MATLAB
- Strong problem-solving, analytical, and teamwork skills
- Familiar with safety regulations and compliance
- Ability to quickly grasp new skills and successfully adapt to new situations
Languages
Spanish
Native or Bilingual
Timeline
Math and Science Tutor
Volunteer Work
08.2022 - 05.2024
Customer Service Representative
Marshalls Department Store
11.2021 - 01.2025
Bachelor of Science - Mechanical Engineering
University of Houston-Clear Lake
Associate of Arts - Engineering
Lee College