Diana Michael-Clegg
Oklahoma City
Summary
Dedicated individual with exceptional ability to quickly acquire new skills and tackle obstacles head-on. Maintains high standards for work quality and efficiency. Skilled in guiding teams toward collective success and alignment with company goals. Detail-oriented and proactive professional with strong organizational skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operations Manager/Cannabis Grower
Okie TSGP
Oklahoma City
01.2021 - 04.2025
- Scheduled day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Maintained and input accurate cultivation inventory records and OMMA-required data into GrowFlow software for the state METRC tracking system.
- Proactively forecasted future operations in all flower rooms to obtain maximum harvests per year.
- Coordinated and collaborated with other departments, including sales, production, and office staff, to forecast strains and design production flower rooms for optimal consistency and yield.
- Maintained and organized nursery and mother plants.
- Propagated clones for production and preserving the phenotype library.
- Carried out plant work such as feeding, transplanting, up-potting, transferring, topping, pruning, defoliation, harvesting, bucking, and trimming.
- Knowledge of OMMA state regulations and compliance for grow operations and I am currently credentialed as Medical Marijuana Business Employee.
Nanny/Caregiver
Self-employeed
Sacramento
05.2016 - 12.2020
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
Grow Assistant
Self-employeed
Grass Valley
05.2019 - 11.2020
- Assisted in the preparation of garden beds for outdoor cultivation, such as transplanting, trellising, and pruning.
- Developed a hands-on understanding of the cannabis growth cycle and post-harvest production.
- Assisted with large-scale harvesting, drying, bucking, and trimming.
House/Pet Sitter
Self-employeed
Sacramento
06.2017 - 03.2020
- Maintained clean living environments and communicated with homeowners regularly by providing pet and property updates.
- Managed feeding schedules, active walks and administered medication as directed by pet owners.
- Developed long-term relationships with clients and bonded with animals through regular contact.
Waitress/Expeditor
Burgers and Brew
Sacramento
05.2017 - 08.2018
- Placed customer orders and maintained knowledge of current menu items, specials, rotating draft beers, ingredients, and preparation methods.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Collaborated with kitchen staff to ensure correct modifications of customer orders, and the timely delivery of meals.
Cashier/Sales/Receiving/Bridal Sales Consultant
Bed Bath & Beyond
Sacramento
09.2013 - 11.2017
- Operated the cash register or POS system to input coupons and receive payment.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Received incoming shipments, processed items with price tags, and organized/prepared products for the sales floor.
- Met one-on-one with couples to create a complete bridal registry.
Sales Associate
REI
Sacramento
05.2015 - 05.2017
- Assisted customers in product selection in the clothing and action sports departments, and answered inquiries about outdoor gear specs.
- Organized merchandise displays to enhance product visibility and accessibility.
- Processed transactions accurately and efficiently at the point of sale system.
- Participated in outdoor education and preservation events.
Lead Budtender
Confidential 420
Sacramento
11.2016 - 04.2017
- Educated customers on effects, medical benefits and overall experience of using cannabis products.
- Provided recommendations on various strains based on customers' desired effects or medical conditions.
- Collaborated with management team to identify areas of improvement in customer service processes and operations efficiency.
Cashier
Seven Eleven
Sacramento
06.2012 - 11.2013
- Greeted customers and answered any questions they had about the store's products and services.
- Monitored inventory levels and restocked shelves as needed.
- Processed customer transactions efficiently and accurately at retail checkout.
Cashier
Jack in the Box
Merced
10.2008 - 06.2012
- Processed customer orders using the POS system, and answered questions to improve satisfaction.
- Resolved customer complaints promptly, always providing friendly customer service.
- Organized order-taking station to ensure efficient workflow and optimal speed and time management.
Accommodations Crew Chief
Calvin Crest Camp Conference
Oakhurst
05.2008 - 08.2008
- Supervised accommodations staff duties, providing direction and oversight to drive a safe, efficient, clean environment.
- Maintained cleanliness throughout the camp, including all bathrooms, common areas, and waste management.
- Prepared and set up for events, and provided post-event take down and reset.
Camp Counselor
Templed Hills Camp and Retreat Center
Woodland Park
05.2006 - 08.2007
- Organized and led nature hikes, enhancing outdoor education experiences.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Coordinated, scheduled, and led group activities for campers.
Courtesy Clerk
Raley's Supermarket
Turlock
10.2006 - 04.2007
- Bagged groceries efficiently and assisted customers with in-vehicle loading.
- Supported front-end operations by managing shopping carts and baskets efficiently.
- Provided excellent customer service by being friendly and courteous at all times.
Education
Cannabis Cultivation Specialist -
UC Merced
Merced, CA07-2025
Some College (No Degree) - Nursing/Child Development/General Studies
Merced College
Merced, CASkills
- Cannabis cultivation
- Inventory management
- Operations planning
- Regulatory compliance
- Data entry
- Team collaboration
- Problem solving
- Lean 5s and design
- Attention to detail
- Customer focus
Certification
- Medical Marijuana Business Employee (Active OMMA Credential)
Timeline
Operations Manager/Cannabis Grower
Okie TSGP
01.2021 - 04.2025
Grow Assistant
Self-employeed
05.2019 - 11.2020
House/Pet Sitter
Self-employeed
06.2017 - 03.2020
Waitress/Expeditor
Burgers and Brew
05.2017 - 08.2018
Lead Budtender
Confidential 420
11.2016 - 04.2017
Nanny/Caregiver
Self-employeed
05.2016 - 12.2020
Sales Associate
REI
05.2015 - 05.2017
Cashier/Sales/Receiving/Bridal Sales Consultant
Bed Bath & Beyond
09.2013 - 11.2017
Cashier
Seven Eleven
06.2012 - 11.2013
Cashier
Jack in the Box
10.2008 - 06.2012
Accommodations Crew Chief
Calvin Crest Camp Conference
05.2008 - 08.2008
Courtesy Clerk
Raley's Supermarket
10.2006 - 04.2007
Camp Counselor
Templed Hills Camp and Retreat Center
05.2006 - 08.2007
Cannabis Cultivation Specialist -
UC Merced
Some College (No Degree) - Nursing/Child Development/General Studies
Merced College