Diana Miller

Admitted OB-GYN patients. Collected information & deposits, completed forms and obtained signatures while supporting HIPAA regulations. Processed pre-registered accounts and verified insurance eligibility and coverage.

• Educated customers about billing, payment processing and support policies and procedures.

• Managed inventory control, cash control and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assigned employees to specific duties to best meet the needs of the store. Generated repeat business through exceptional customer service.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
• Resolved dosage/prescription conflict with insurance, or doctor's office to ensure patient safety.
• Stocked, labeled and inventoried medication to keep accurate records.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.

• Established open communication and positive relationships with students, parents, peers and administrative staff.
• Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
• Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
• Provided warm, supportive environment for developing academic, social and emotional growth.