Diana Miller
Fountain Inn,SC
Summary
Accomplished and results-driven professional with comprehensive experience overseeing payroll processing to ensure efficient, accurate, and timely payments. Proven track record of introducing new procedures, implementing new strategies, and streamlining entire process. Demonstrated expertise in maintaining confidentiality and ensuring compliance with state and federal regulations. Credible success developing and rolling out new client accounting and payroll systems and servers to record financial transactions, calculate payroll and taxes, and generate financial reports. Excel at leading and motivating high-performance team of payroll professionals to achieve organizational goals and objectives. Proficient in using payroll software and advanced Excel functions to accurately track and reconcile employee hours, benefits, and deductions. Articulate communicator; skilled at forging and nurturing long-term relationships at all levels.
Overview
12
12
years of professional experience
Work History
Payroll Supervisor
Staffmark Investment LLC
Cincinnati, Ohio
07.2018 - 02.2024
- Managed payroll department to ensure all payrolls were processed and submitted on a timely basis
- Backup to the Payroll Manager during her absence
- Worked alongside the Vice-President of the Payroll Department is receiving the daily correspondences about upcoming changes and to relay messages to the teams to keep them in compliance with the laws of payroll
- Ensure timely and accurate payment of employee wages and benefits by managing payroll operations and staff in a remote setting
- Manage payroll-related inquiries and requests by implementing streamlined procedures and overseeing associated processes
- Adhere to federal, state, and local payroll, wage, and hour laws and best practices to achieve zero legal violations and penalties
- Collaborate closely with cross-functional teams in benefits, tax, and compliance areas
- Use PeopleSoft to administer and process time in professional manner
- Conduct interviews for incoming team members
- Keep attendance records on teammates in the Payroll department
- Work with all branches out in the field to ensure that the Payroll Department has all timesheets to process so that all talents get paid on time
- Processed payroll for multiple states including Canada
- Keep attendance and records of missed time on all forty-six members of the payroll team
- Upload files that are sent through Staffmark’s Inview system
- Run daily checks for employees that were not put into the system
- Backup other employees in the department during their absence.
Payroll Representative
First Group America
Cincinnati, Ohio
05.2016 - 06.2018
- Run weekly and bi-weekly payrolls
- Upload payroll files that are sent to ADP to print checks
- Print daily manual checks
- Backup to other employees in the department to assist in payrolls
- Input new hires and terminate existing employees
- Input pay changes and any other information, on all employees
- Run daily checks used report to insure no duplicate check numbers
- Post daily manual checks to JP Morgan financial institution, so employees can cash manual checks without difficulties
- After payroll has been processed, ran weekly sick accruals for all locations and emailed the, to the proper General Managers for review.
Business Analyst
Forward Air, Inc.
Greeneville, Tennessee
03.2015 - 04.2016
- Run daily fuel reports
- Process month end reports
- Worked alongside the Vice President of Transportation to analyze all invoices to find discrepancies
- Close out daily invoices.
Customer Service Representative
Frontier Health dba Nolachuckey Mental Health
Greeneville, Tennessee
03.2012 - 03.2015
- Verify insurance on patients who have appointments with either a therapist or a psychiatrist
- Input new and renewing clients into the system
- Answer multi-line phone system
- Take payments from clients for co-payments or service bill
- Check in clients that are seeing a therapists, case manager or psychiatrist.
Education
Masters of Education - Human Resource Development
Tusculum College
Greeneville, TN05-2015
Bachelors of Science - Organizational Management-Major in Human Resources
Tusculum College
Greeneville, TN05-2013
Skills
- Payroll Processing & Management
- Cross-functional Collaboration
- Accounts Receivable & Payable
- State and Federal Taxes
- Wage & Hour Laws
- Benefits & Administration
- Staff Leadership & Supervision
- Month-end Reconciliation
- General Ledger Posting
- Regulatory Compliance
Software Proficiencies
- PeopleSoft Computer System
- Microsoft Teams system
- Reynolds & Reynolds System
- Universal Computer System
- AS400 experience
- ADP Enterprise Computer System
- Peachtree software experience
- SAP Automotive Software
Career Experience
dbaks used report to insure no duplicate check numbers. Post daily manual checks to JP MorganInviewcial institution, so employees can cash manual checks without difficulties. After payroll has been processed, ran weekly sick accruals for all locations and emailed the, to the proper General Managers for review.
Forward Air, Inc., Greeneville, Tennessee, Business Analyst, 03/2015, 04/2016, Run daily fuel reports. I would process month end reports. I worked alongside the Vice President of Transportation to analyze all invoices to find discrepancies. Close out daily invoices.
Frontier Health dba Nolachuckey Mental Health, Greeneville, Tennessee, Customer Service Representative, 03/2012, 03/2015, Verify insurance on patients who have appointments with either a therapist or a psychiatrist. Input new and renewing clients into the system. Answer multi-line phone system. Take payments from clients for co-payments or service bill. Check in clients that are seeing a therapists, case manager or psychiatrist.
Timeline
Payroll Supervisor
Staffmark Investment LLC
07.2018 - 02.2024
Payroll Representative
First Group America
05.2016 - 06.2018
Business Analyst
Forward Air, Inc.
03.2015 - 04.2016
Customer Service Representative
Frontier Health dba Nolachuckey Mental Health
03.2012 - 03.2015
Masters of Education - Human Resource Development
Tusculum College
Bachelors of Science - Organizational Management-Major in Human Resources
Tusculum College
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