Diana Minko
Milwaukie,Oregon
Summary
Dedicated Barista Trainer bringing restaurant experience. Well-versed in health code requirements, shift checklists, and equipment operation. Known for great customer service and consistency. As well as efficient professional with strong interpersonal and communication skills. Handles money, food and diverse customer needs without losing focus or sacrificing service quality. Brings current certification, attention to detail and willingness to help others.
Overview
6
6
years of professional experience
Work History
Barista Trainer/Cashier/Sandwich Maker
Cougar Cafe
Oregon City, OR
09.2023 - Current
- Demonstrated safe working environment protocols while instructing baristas on how to properly operate espresso machines, grinders, brewers.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Brewed and served coffee and tea with preferred add-ins.
- Scrubbed and polished counters to remove debris and food.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Possessed strong communication skills to effectively inform kitchen staff about shortages or special orders, leading to timely actions and shortened wait times.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Chopped ingredients and prepared food items in advance for busy lunchtime and dinner periods.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Assembled and served meals according to specific guest requirements.
Sunday School Teacher's Assistant
First Presbyterian Church
Oregon City, OR
03.2018 - Current
- Performed additional duties as assigned by Sunday School Teacher or Director.
- Maintained cleanliness of all areas used during classes including tables, floors, walls.
- Encouraged meaningful discussions among students about topics covered in lessons.
- Assisted Sunday School Teacher in preparing lesson plans and activities for students.
- Organized materials needed for each class session.
- Worked one-on-one with students who needed extra help or attention.
- Greeted parents at the door of the classroom prior to each lesson beginning.
- Set up classrooms before each lesson began, including arranging desks and chairs, displaying educational materials.
Education
Associate of Arts - Psychology
Clackamas Community College
Oregon City, ORSkills
- Health codes understanding
- Training background
- Coffee expertise
- Leadership experience
- Training Materials
- Order Taking
- Sales proficiency
- Health and safety compliance
- Classroom Organization
- Creativity and Innovation
- Child Safety Procedures
- First-aid and CPR
- Cleaning and sanitization
- Positive Reinforcement
- Individual and group lesson understanding
Languages
Russian
Elementary
References
References available upon request.
Timeline
Barista Trainer/Cashier/Sandwich Maker
Cougar Cafe
09.2023 - Current
Sunday School Teacher's Assistant
First Presbyterian Church
03.2018 - Current
Associate of Arts - Psychology
Clackamas Community College