DIANA MNEIMNEH

◾ Hosted exclusive, appointment-only jewelry events for high-profile clients, showcasing and selling premier pieces in a private setting.
◾ Organized large-scale showcases with up to 60 attendees, featuring the latest luxury designs.
◾ Delivered educational presentations on jewelry, gemstones, and manufacturing processes, fostering an informed and loyal clientele.
◾ Provided custom jewelry design services, collaborating with clients and designers to create unique, tailor-made pieces.
◾ Managed client relationships, overseeing orders, shipping, and direct deliveries to ensure a seamless and exceptional experience.
◾ Collaborated with renowned designers to produce exclusive custom pieces, enhancing the brand’s distinctive collection.
◾ Led charity events with a philanthropic focus, donating portions of sales to organizations like St. Jude’s and the University of Miami’s Center for Autism and Related Disabilities (CARD), engaging nearly 600 guests.
◾ Built and nurtured strong client relationships, significantly contributing to business growth.
◾ Designed limited-edition pendants for St. Jude and CARD’s Tropical Knights event, adding a unique charitable element to the brand’s offerings.

◾Achieved success in selling premium skincare products, leveraging deep product knowledge to provide personalized consultations that addressed clients’ unique skincare needs.
◾Recruited and mentored a team of consultants, fostering a collaborative environment to help them maximize product understanding and achieve sales goals.

◾Spearheaded private and group events to introduce new clients to the brand, driving engagement and educating attendees on product benefits.
◾Expanded market reach through targeted social media strategies and personal networking, generating significant out-of-state sales and enhancing brand presence.

◾Built relationships with customers to encourage repeat business.

◾Handled customer complaints in a professional manner.

◾Developed trusting relationships with customers by making personal connections.

◾Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

◾Assisted customers with product selection, sizing and styling.

◾Restocked shelves as needed to ensure sufficient inventory levels.

◾Conducted inventories on a regular basis to track stock levels.

◾Engaged customers in friendly, professional dialogue to determine needs.