Diana Mongare
Raleigh
Summary
Proactive administrative professional with experience in payroll processing, event coordination, and project support. Adept at handling complex administrative tasks, maintaining confidentiality, and ensuring smooth departmental operations. Strong problem-solving, organizational, and communication skills, with a proven ability to work in dynamic environments.
Overview
10
10
years of professional experience
Work History
Elections Staffing Specialist
Wake County Board of Elections
01.2022 - Current
- Provided administrative and project support to leadership including board meeting assistance, research and data analysis, and event planning.
- Exercised discretion in responding to public inquiries, ensuring confidentiality of sensitive voter data and information.
- Coordinated public-facing initiatives, including contests and events, fostering voter awareness and participation.
- Adapted to shifting priorities, coordinating logistics and managing staff preparations for over 20 board meetings and office events annually.
- Provided mentorship and training on office policies and procedures to election assistants.
- Reviewed and processed staff travel reimbursement submissions, ensuring accurate and timely reimbursement.
- Managed and audited payroll processes, including reviewing timesheets and resolving discrepancies efficiently.
- Coordinated staffing for 60 voting locations and successfully allocated over 600 election workers to these locations, ensuring a smooth and efficient voting process.
- Delivered exceptional customer service to voters and poll workers, resolving inquiries with professionalism and efficiency.
Office Administrative Assistant
Blessing Senior Homecare
05.2019 - 12.2020
- Drafted internal policies and procedures to improve organizational efficiency.
- Managed confidential client records with accuracy and maintained data integrity.
- Responded to client and supervisor inquiries via phone and email, delivering exceptional customer service with professionalism and efficiency.
Research Assistant
North Carolina State University
08.2015 - 01.2017
- Designed and executed experiments independently, supplemented by comprehensive literature reviews.
- Conducted detailed research and analysis, drafting lab reports and presenting findings to supervisors and team members.
Education
B.S. - Environmental Engineering
North Carolina State University
Raleigh, NC12.2020
Skills
- Event Coordination
- Data Management
- Document Preparation
- Microsoft Office Suite
- Payroll Processing
- Typing Score of 60 WPM
Timeline
Elections Staffing Specialist
Wake County Board of Elections
01.2022 - Current
Office Administrative Assistant
Blessing Senior Homecare
05.2019 - 12.2020
Research Assistant
North Carolina State University
08.2015 - 01.2017
B.S. - Environmental Engineering
North Carolina State University
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