Diana Montero Acuna
Summary
Hardworking professional experienced in Invoice Processing and Oder Processing with strategic sourcing and supplier management. Demonstrated strength in communication, solving problem, and cross-functional leadership. Proven ability to drive escalations reductions while maintaining quality standards and meeting organizational goals.
Overview
5
5
years of professional experience
Work History
Senior Procurement Support
Bayer
03.2022 - Current
- Respond promptly to vendors' complaints, providing guidance or inquiries via request, phone, email.
- Promoted high customer satisfaction by resolving problems with knowledgeable and excellent service.
- Resolved conflicts between vendors and internal stakeholders in a timely manner.
- Collaborated with cross-functional teams to ensure successful execution of vendor payments and/or purchase order requests.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Senior Order Processing Monsanto
Bayer
07.2021 - 02.2022
- Received and processed incoming orders in a timely manner.
- Collaborated with other departments within the organization to ensure successful completion of vendors' orders.
- Daily reports summarizing order activity and status updates.
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
Associate Process Invoice
Bayer Business Services
Heredia
05.2019 - 06.2021
- Processed high volume of invoices for payment within established deadlines.
- Assisted with the preparation of month-end closing activities related to accounts payable.
- Maintained accurate records of invoice processing activities.
- Reviewed and verified invoices for accuracy, completeness, and compliance with company policies.
- Resolved discrepancies between purchase orders and invoices.
Education
Some College (No Degree) - Industrial Engineering
Universidad Internacional De Las Americas, UIA.
San JoseSome College (No Degree) - Project Management
Tecnologico De Costa Rica, TEC.
CartagoSkills
- Supplier Relationship Management
- Customer Service
- Analytical Skills
- Ethical sourcing
- Global Procurement
- Problem-solving
Timeline
Senior Procurement Support
Bayer
03.2022 - Current
Senior Order Processing Monsanto
Bayer
07.2021 - 02.2022
Associate Process Invoice
Bayer Business Services
05.2019 - 06.2021
Some College (No Degree) - Industrial Engineering
Universidad Internacional De Las Americas, UIA.
Some College (No Degree) - Project Management
Tecnologico De Costa Rica, TEC.
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