Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Hi, I’m

Diana Moore

Assistant Manager/Sales
Walnut Ridge,AR
Diana Moore

Summary

Good with people,hard worker, communication skills are good.had over 20 yrs experience..

I can handle 98.8 % of any situation. Dependable,always up for a challenge,and help those in every department. Team Player... Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

1
Certification

Work History

Harps Foods

Manager

Job overview

Citgo Gas Station

Night Manager

Job overview

  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Created nightly shift task lists to assign duties to each employee.
  • Trained and mentored new and existing staff to achieve best practices.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
  • Conducted nightly inventory management procedures to track sales and stock levels.
  • Processed customer orders quickly and accurately to meet dispatch targets.
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
  • Managed Number employees in delivering smooth, productive night shift operations.
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Built constructive working relationships to aid staff loyalty, motivation and productivity.
  • Implemented cost-saving measures to maximize profit margins.
  • Maintained accurate delivery, sales and inventory records for good stock management.
  • Coordinated vendor and supplier activity for timely delivery of products and services.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Hays Market

Assistant Manager
08.2023 - Current

Job overview

  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Black Rock High School
Black Rock, AR

High School Diploma from History, Science,math,etc.
08.1990

University Overview

Skills

  • Actor Cueing
  • Order Supplies
  • Law Enforcement
  • Mechanical Engineering
  • Sell Products
  • Performance Tracking and Evaluations
  • Negotiation
  • Health and Safety Regulations
  • Complex Problem-Solving
  • Customer Service
  • Financial Forecasting
  • Verbal and Written Communication
  • Team Leadership
  • Fire Safety Regulations
  • Public Health
  • Job Assignments
  • Supplier Relations
  • Budget Controls
  • Manage Contracts
  • Issue and Conflict Resolution
  • Budgeting and Cost Control
  • Customer Relationship Management
  • Sales and Marketing
  • Strategic Planning
  • Train Employees
  • Advertising Techniques
  • Managing Cash Register
  • Assist Customers

Accomplishments

Accomplishments
  • Achieved Result by completing Task with accuracy and efficiency.
  • Supervised team of Number staff members.
  • Achieved Result through effectively helping with Task.

Certification

  • CM - Certified Manager Certification
  • Area of certification Training - Timeframe

Additional Information

Additional Information

I'm a certified Trainer.

Have been certified threw health inspectors...

Timeline

Assistant Manager
Hays Market
08.2023 - Current
Manager
Harps Foods
Night Manager
Citgo Gas Station
Black Rock High School
High School Diploma from History, Science,math,etc.
Diana MooreAssistant Manager/Sales