Summary
Overview
Work History
Education
Skills
Specialcourses
Work Availability
Interests
Software
Work Preference
Timeline
BusinessAnalyst
Diana Morehead

Diana Morehead

Mesa,AZ

Summary

More than 30 years of experience in healthcare, in the medical office setting; General Surgery, Orthopedic and Sports Medicine. Knowledgeable Practice Manager offering more than 25 years of experience working for several well-known Multi-specialty surgeons. Well-versed in referral management and handling electronic health records. Established supervisor of renowned medical programs serving [Number] patients yearly.

Overview

42
42
years of professional experience

Work History

Practice Manager

Arizona Advanced Surgery
01.2008 - Current
  • Manage 40+ staff and the operations of the day-to-day clinic/surgical practice of multi-specialty surgical practice for (3) facilities
  • Lead the operations committee and implement policy and procedures
  • Develop and implement training for policy and procedure for insurance laws and OSHA regulations
  • Corporate trainer of new clinical/back-office staff
  • OSHA compliance officer
  • Fully trained to assist general or sub-specialty surgeons with surgical procedures
  • Wound care includes wound VAC, packing and local debridement, patient education, and counseling
  • Scribe clinic notes: general surgery, colon and rectal surgery, breast surgery specialties
  • Directly involved with 2 computer conversions
  • Developed close working relationships with front office and back office staff.
  • Supervised team of 40 office personnel.

Clinical Assistant / Clinical Supervisor

Southern California Orthopedic Institute
01.2000 - 12.2007
  • Supervised the day-to-day clinic/surgical operation of specialized Orthopedic practices in three offices
  • Assist Sports Medicine surgeon in Orthopedics with various minor surgical procedures
  • Surgery scheduler for all orthopedic surgeries
  • Casting and splinting for both upper and lower extremity injuries
  • Training medical assistants
  • Maintained inventory of clinical supplies/equipment
  • Coding ICD-9 and CPT
  • Insurance Authorizations and appeals
  • Developed and implemented training for policy and procedure for insurance laws and regulations
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.

Medical Office Manager

Huntington Reproductive Center
08.1998 - 04.1999
  • Managed day-to-day operations of a very busy satellite fertility office
  • Managed payroll, billing, collections, reconciliation of financial records
  • Developed and Implemented marketing plans for the practice

Clinical Assistant/ Surgery Scheduler

Santa Monica Orthopedic and Sports Medicine
05.1988 - 08.1998
  • Organized and managed the operation of a medical practice
  • Assist physician in clinic and with minor orthopedic procedures
  • Casting, splinting, brace application
  • Scheduling of surgical procedure and appointments
  • Coordinated and implemented training for policy and procedure for insurance laws and regulations
  • Coding of surgical procedures, implemented a fee structure
  • Directly involved in two computer conversions

Medical Front Office Supervisor

John T. Quigley, MD
10.1982 - 05.1988

Education

Doctorate - Naturopathy

Clayton College

Bachelor of Science - Natural Health Studies

Clayton College

General Education -

Los Angeles Pierce College

Business Management Classes -

University of Phoenix

Medical Assistant-Certified -

Regional Occupational Program

Massage Therapist - Reflexology

Healing Touch Institute

Skills

  • Schedule Management
  • Practice Management
  • Staff Management
  • Workflow Management
  • Policy Implementation
  • Policy and procedure development
  • Employee performance
  • Strategic Planning
  • Electronic Health Records
  • New Hire Training
  • Staff Development

Specialcourses

  • Private Practice Management - American College of Private Practice
  • Management Seminar: Surgical, Diagnostic Coding ICD 10, CPT
  • Clinical treatment of Sport Injuries, Sterile Technique for wound care - Sports Medicine Symposium
  • Computer Training: Microsoft Word, Excel, and PowerPoint
  • Professional Sales/Marketing Skills- Core and Applications
  • Hearing Screening/Testing—Department of Health Arizona
  • OSHA Regulations—current 2019

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Horses

Volunteer for animal rescues

Hiking

Paddleboarding

Software

EClinicalWorks

Work Preference

Work Type

Full Time

Work Location

Hybrid

Important To Me

Work-life balanceCompany CultureHealthcare benefitsPersonal development programs401k match

Timeline

Practice Manager

Arizona Advanced Surgery
01.2008 - Current

Clinical Assistant / Clinical Supervisor

Southern California Orthopedic Institute
01.2000 - 12.2007

Medical Office Manager

Huntington Reproductive Center
08.1998 - 04.1999

Clinical Assistant/ Surgery Scheduler

Santa Monica Orthopedic and Sports Medicine
05.1988 - 08.1998

Medical Front Office Supervisor

John T. Quigley, MD
10.1982 - 05.1988

Bachelor of Science - Natural Health Studies

Clayton College

General Education -

Los Angeles Pierce College

Business Management Classes -

University of Phoenix

Medical Assistant-Certified -

Regional Occupational Program

Massage Therapist - Reflexology

Healing Touch Institute

Doctorate - Naturopathy

Clayton College
Diana Morehead