Diana Munoz
Anaheim,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Work Study Student
Forest Lawn
Cypress, CA
01.2025 - Current
- Assisted with the preparations of decedents such as dressing, casketing and cosmetizing for viewings or cremations.
- Worked in various departments such as mortuary, funeral services and guest services.
- Gained knowledge in embalming techniques with various cases under the supervision of an embalming instructor.
- Serve families with compassion and respect
Operations Administrator
Legacy Farms
Anaheim, CA
04.2024 - 01.2025
- Coordinated dispatch operations to ensure timely delivery.
- Collaborated with team members to improve service quality.
- Adapted quickly to urgent situations while managing multiple priorities.
- Maintained accurate records of all dispatch calls and ensuring accountability.
Shift Leader
Carl's Jr
Anaheim, CA
04.2021 - 02.2023
- Trained and mentored new staff on customer service protocols and food safety standards.
- Resolved customer complaints promptly.
- Enforced company policies and regulations with employees.
- Monitored daily sales reports to identify trends and adjust staffing as needed.
Education
Mortuary Science
Cypress College
Cypress, CA12-2026
Skills
- Flexible and adaptable
- Multitasking
- Team collaboration
- Attention to detail
- Empathy and compassion
- Reliability
Certification
Passed California Funeral Directors License Examination, pending license number issuance.
Timeline
Work Study Student
Forest Lawn
01.2025 - Current
Operations Administrator
Legacy Farms
04.2024 - 01.2025
Shift Leader
Carl's Jr
04.2021 - 02.2023
Mortuary Science
Cypress College