Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Diana Muñoz

San Fernando,CA

Summary

Motived bilingual profession with 10+ years’ experience. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Strong interpersonal, oral, and written communications skills, including ability to communicate effectively. Excellent organizational skills and ability to prioritize and lead multiple projects, activities, and actions. Accustomed to managing administrative team members and handling business operations with sound judgment and reasoned thinking. Meticulous individual with demonstrated success in process improvements and procedural adherence to achieve company and client objectives.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Administrative Financial Support - Special Events

Warner Brothers Studios
05.2023 - Current

Pivoting - Administrative Financial Support - Special Events

May 2023 - Present

  • P Card Reciliation – upload receipts, allocate (Daily) and submit report to D. Dark. (Monthly)
  • Checking with Management and Team for any specific requests; receiving Luxe lien orders, vendor drop off/ pick ups etc.
  • Double check Stewart Tip Sheet has been completed by Event Coordinator and submit monthly tip sheet to payroll.
  • Double check events financial folder and assure Event Statement and payment type are in.
  • Closing out Xytech Bid, creating Bid into approved Work Order, add billing information to approved Work Order.
  • Reaching out to Client along with Event Coordinator to confirm payment details.
  • Process Checks and Square payments for all events.
  • Resolve account discrepancies.
  • Answer phones and take event inquiries. (Daily)
  • Double check Event Cost Sheet/Event Invoices both in Shared folder and Xytech in prep for Month End
  • Financial - upkeep, assure events are in correct period and cost / gross margin matches Xytech. Add “P” when event billing info has been added to Xytech/financial folder.
  • Work side by side with Financial Team to assure Month End goes smoothly.
  • Training team to better understand Special Events Finance system and duties.

OFFICE AND PRODUCTION

BUILDING REPRESETATIVE, WARNER BROS
09.2021 - Current
  • SERIVCES
  • Duties include weekly and monthly Planon billing for space reservations, Work Orders
  • Appliance Rentals, Space Utilization, Cable TV, and other recurring billable charges to Corporate
  • Production and 3rd party clients
  • Answering phone calls received by OPS Call Center for both existing and prospective clients and scheduling Conferences Room
  • Assisting the Building Manager with the day-to-day building inquiries with various client types, which includes but not limited to The CEO’s office, High Level Executives, Term Deals, WB
  • Employees, HBOMax, Features, Third Party, and Production
  • Assisting with COI, HHA, Subcontracting Forms, Publicity
  • Assisting with High Level Executives on LOT and Off LOT ins/move outs, Subcontracting Forms
  • Assisting Production Manager with various types of Productions, joining scouts, assisting with
  • Prep/Strikes inquiries, issuing drive-ons, working weekends and early AM
  • Assisting the Parking Director with Parking Decals, Parking Maps, Bike Decals and ChargePoint
  • Access.

SET WATCH OFFICER

WARNER BROS ENTERTAINMENT
01.2021 - 09.2021
  • Duties include providing protection of equipment, props, appropriate/authorized access; monitoring stage areas; directing and assisting Studio visitors while delivering customer service
  • Maintaining Confidentiality with both Warner Bros
  • And 3rd party Production, crew member, studio guest, anti- piracy
  • Works closely with Production AD and Location Managers to help provide protection while shooting, striking, and Dressing location
  • Providing Executive protection to high level studio executives, CEO’s and high-level talent
  • Providing protection in Special Events, Premiers both on Studio grounds and off- site location
  • Special detail - checking in and checking out props, costumes, and Sets, alongside Archives employee at Lanark
  • Pass writing through fax and/or phone for guess, production, and talent to access the main lot, the ranch and/or off lot buildings.

REMOTE OFFICE ADMINISTRATIVE ASSISTANT

WESHARE BUSINESS SERVICES
08.2020 - 06.2021
  • Liaise between internal and external stakeholders to provide updated project status and performance reports
  • Administer management of communication to executives by taking and making telephone calls, reviewing, and prioritizing mail and composing and typing correspondence
  • Coordinate with senior and executive administrative assistants to handle requests and queries from senior managers
  • Devise administrative processes to achieve organizational objectives and improve office efficiency.

E - COMMERCE TEAM

WARNER BROS ENTERTAINMENT- STUDIO TOUR
08.2020 - 01.2021
  • Facilitate closely with team members to deliver project requirements, develop solutions, and meet deadlines
  • Obtain customer information from phone calls and email communication and enter into
  • Software to update internal records
  • Collect payment from customers based on outlined payment plans and business standard operating procedures to prevent collections issues and overly aging accounts
  • Motivate and encourage team members to communicate more openly and constructively with each other
  • Copywriting and photoshop merchandise.

SHIFT LEAD

WARNER BROS ENTERTAINMENT, STARBUCKS
09.2018 - 01.2021
  • Upheld and championed company standards and compliance requirements for operations and cleanliness of all areas
  • Formulated and improved daily operational plans including production schedules and optimizing task flows
  • Oversaw inventory, resolved discrepancies, and completed paperwork to keep system accurate and current
  • 3

TEAM MEMBER

WARNER BROS ENTERTAINMENT, JAMBA JUICE
08.2018 - 09.2018
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees
  • Dramatically exceeded sales targets on a consistent basis with proactive promotional strategies.

SHIFT LEAD SUPERVISOR

STARBUCKS COFFEE COMPANY
07.2010 - 04.2018
  • Mobilized performance-based and collaborative culture by recognizing achievements and promoting from within business
  • Spearheaded schedules and assigned jobs based on employee strengths and anticipated customer demand
  • Performed opening and closing procedures including setting up registers and arranging products to keep facility operations ready
  • Successfully implemented all cash management and cash register policies and ensured proper cash management practices followed by shift team.

COORDINATOR AND COSTUME MANAGER

HOLLYWOOD MEN INC
07.2010 - 01.2018
  • Resolved interpersonal conflicts by listening, finding common ground, and building advantageous relationships
  • Effectively managed meticulous organization of all stage props for entertainers to fuel business continuity
  • Wielded annual road show organization of travel plans, warranted local laws, and made sure quality show standards were met
  • Maintained compliance with laws across multiple cities and jurisdictions (Burlesque Bar
  • Association).

PERSONAL ASSISTANT

CARSON SIGNATURE FILMS
08.2014 - 04.2016
  • Executed functions for the company, including managing the office, answering the phones, keeping the executive's daily calendars, setting executive meetings, filing, supervising film and television files and interfacing with lawyers
  • Facilitated in the development of a reality-based series in the world of high stakes gambling
  • This project is currently active and in development with CSFI
  • Produced a presentational pilot for the Weinstein Company in association with Carson Signature
  • Films, Inc
  • And Envision Media Arts
  • Co-ordinated with directors, producers, unit production managers, film crews, background extras, and talent.

Education

No Degree -

Los Angeles Mission College
Sylmar, CA
2020

High School Diploma -

Sylmar High School
Sylmar
06.2004

Skills

  • Task Delegation, Time Management, Detail Ordinated, Customer Service, Microsoft Word, Excel, Power
  • Point, Gateworks, Planon, SAP, Xytech, Saleforce, Accounting Support, Document Retrieval, Report
  • Analysis, Data Entry, Documentation, Program File Distribution, Cost Reduction & Containment, Process
  • Improvement Strategies, Quality Assurance Controls, Outlook, Google Docs, OneDrive, Workday, HHA

Certification

• Externships: Certificate of Complication | AT&T Summer Learning Academy | 2021

  • Certificate: Science of Thinking | The University of Queensland | 2 Training - August 2020
  • Certificate: Contract Law: From Trust to Promise Contract | 2020

Additional Information

WBD WOW - Woman of Warner Board Member - Membership Data

Languages

Spanish
Native or Bilingual

Timeline

Administrative Financial Support - Special Events

Warner Brothers Studios
05.2023 - Current

OFFICE AND PRODUCTION

BUILDING REPRESETATIVE, WARNER BROS
09.2021 - Current

SET WATCH OFFICER

WARNER BROS ENTERTAINMENT
01.2021 - 09.2021

REMOTE OFFICE ADMINISTRATIVE ASSISTANT

WESHARE BUSINESS SERVICES
08.2020 - 06.2021

E - COMMERCE TEAM

WARNER BROS ENTERTAINMENT- STUDIO TOUR
08.2020 - 01.2021

SHIFT LEAD

WARNER BROS ENTERTAINMENT, STARBUCKS
09.2018 - 01.2021

TEAM MEMBER

WARNER BROS ENTERTAINMENT, JAMBA JUICE
08.2018 - 09.2018

PERSONAL ASSISTANT

CARSON SIGNATURE FILMS
08.2014 - 04.2016

SHIFT LEAD SUPERVISOR

STARBUCKS COFFEE COMPANY
07.2010 - 04.2018

COORDINATOR AND COSTUME MANAGER

HOLLYWOOD MEN INC
07.2010 - 01.2018

No Degree -

Los Angeles Mission College

High School Diploma -

Sylmar High School
Diana Muñoz