Diana Murguia
Crane,TX
Summary
I have great communication skills, Im bilingual, Im a people person, I am a reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well with others as well as on my own. I am able to work well under pressure and adhere to strict deadlines.
Overview
9
9
years of professional experience
Work History
Caregiver
AccentCare
Odessa, Texas
10.2024 - Current
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Administered prescribed medications on a timely basis following care plan instructions.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Maintained clean and well-organized environment for client happiness and safety.
Personal Shopper
United Supermarkets
Lubbock, Texas
06.2024 - 08.2024
- Pick orders that come in online and prepare them for pick up time.
- Take orders out to customers vehicles when arrival time.
- Clean and organize back room where everything is being held at till pick up
Case Evaluator
The Medina Law Firm P.C.
Odessa, TX
09.2021 - 11.2023
- Meet with potential new clients, outline their case to see if our office could help with their MVA.
- Send out Letter of Representations to both Health Insurances & Auto Insurance
- Set clients up for treatment
- Request Open Records Request
- Speak with Adjusters in regards to clients treatment
911 Telecommunicator
Crane Police Department
Crane, TX
07.2020 - 07.2021
- Answered incoming 911 calls and determined the nature of emergency.
- Dispatched appropriate personnel to respond to emergency situations.
- Maintained contact with callers until help arrived at scene.
- Monitored radio frequency for active incidents or events requiring dispatch assistance.
- Assessed caller's needs and provided support as needed during crisis situations.
- Documented all relevant details from each call in computer-aided dispatch system.
- Advised field units on proper protocol when responding to hazardous material spills or criminal activity scenes.
- Updated CAD system regularly with status reports from field units on location and progress of their assignments.
- Participated in training sessions related to new technologies used in Emergency Dispatching.
- Used radio, telephone and computer system to update first responders with new information.
Fire Watcher
ATEC Steel
Baxter Springs, KS
05.2019 - 11.2019
- Examined areas for combustible materials that may be hazardous when exposed to heat sources or sparks.
- Assisted in educating building occupants on how best to respond during an emergency situation.
- Identified unsafe conditions or practices which may lead to a hazardous situation involving possible fires or explosions.
- Removed flammable materials from reach of ignition sources to minimize fire risk.
- Stood ready with fire suppression equipment such as fire extinguishers to watch for flare-ups.
- Inspected work areas to identify actual and potential fire hazards surrounding industrial work.
- Protected individuals by restricting public access to areas of high-risk and known hazard.
Bank Teller
West Texas Nation Bank
Crane, TX
02.2016 - 01.2019
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Performed cash handling duties including counting currency, coins and checks.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Provided assistance to other tellers during peak business hours as needed.
Restaurant Waiter
My Friends Gill
Crane, TX
02.2016 - 01.2019
- Greeted customers, provided menus and answered questions about menu items.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Replenished stocks of napkins, silverware and other dining room supplies as needed.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
Education
High School Diploma -
Crane High School
Crane, TX05.2013
Skills
- Bilingual
- Communication
- Active Listening
- Customer Service
- Money Handling
- Teamwork
- Interpersonal
- Learning & Adaptability
- Organizational
- Problem-solving
- Strong work ethic
- Open-minded
Timeline
Caregiver
AccentCare
10.2024 - Current
Personal Shopper
United Supermarkets
06.2024 - 08.2024
Case Evaluator
The Medina Law Firm P.C.
09.2021 - 11.2023
911 Telecommunicator
Crane Police Department
07.2020 - 07.2021
Fire Watcher
ATEC Steel
05.2019 - 11.2019
Bank Teller
West Texas Nation Bank
02.2016 - 01.2019
Restaurant Waiter
My Friends Gill
02.2016 - 01.2019
High School Diploma -
Crane High School