Summary
Overview
Work History
Education
Skills
Timeline
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Diana Murphy

Holbrook

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with team members. Focused on supporting team success and achieving positive results. Highly organized with outstanding listening skills.

Overview

23
23
years of professional experience

Work History

Hall Monitor

Sachem Central School District
Farmingville
09.2022 - Current
  • Supervised student behavior in hallways and common areas to promote a respectful and orderly environment.
  • Enforced school policies to maintain a safe environment.
  • Facilitated communication between teachers, administration and students regarding hallway activities and events.
  • Monitored student movement during class transitions and lunch periods to ensure timely arrivals and adherence to school policies.
  • Communicated with students about expectations and rules.
  • Reported safety concerns and incidents to school administration.
  • Guided students navigating school facilities and schedules to enhance their understanding of school layout and routines.

Waitress

Self Employed
Holbrook
06.2004 - Current

Provided excellent customer service in fast-paced dining environment.

  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted in training new staff on service standards and procedures.
  • Handled customer complaints effectively to maintain satisfaction levels.
  • Cultivated positive relationships with regular customers through engaging conversations.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Took orders for food and drinks and delivered them to guests.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Checked back with customers throughout service to ensure satisfaction.
  • Answered questions about food items, ingredients, and pricing.
  • Restocked beverage supplies for customers to ensure availability.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Stocked service areas with supplies during slow periods.

Sales Associate/ Manager

Babies R Us
Bohemia
07.2005 - 09.2008
  • Organized shelves and displays for optimal product visibility and accessibility.
  • Stocked merchandise efficiently, ensuring inventory levels met store demands.
  • Assisted customers in locating products to facilitate their shopping experience and satisfaction.
  • Collaborated with team members to streamline stocking processes effectively.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Provided customer service by answering questions about product location, price and availability.
  • Processed returns quickly and accurately according to company policy.
  • Arranged merchandise in an attractive manner to promote sales.

Sales Associate

Target
Commack
02.2003 - 06.2005
  • Assisted customers with product selection and inquiries.
  • Organized merchandise displays to create appealing shopping environments.
  • Collaborated with team members to ensure stock availability.
  • Provided tailored product knowledge and recommendations to meet customer needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Resolved customer complaints professionally to maintain satisfaction.

Education

Bachelor of Dental Science -

Nassau Boces Dental Assistant Program
Nassau, NY
01-2006

High School Diploma -

John H. Glenn High School
Elwood, NY
06-2004

Skills

  • Policy enforcement
  • Safety monitoring
  • Customer engagement
  • Problem solving
  • Attention to detail
  • Time management
  • Organizational skills
  • Respect for diversity
  • Integrity and honesty
  • Patience and tolerance
  • Reliability and punctuality
  • Organization
  • Active listening
  • Excellent communication
  • Problem-solving aptitude
  • Reliability
  • Creative thinking

Timeline

Hall Monitor

Sachem Central School District
09.2022 - Current

Sales Associate/ Manager

Babies R Us
07.2005 - 09.2008

Waitress

Self Employed
06.2004 - Current

Sales Associate

Target
02.2003 - 06.2005

Bachelor of Dental Science -

Nassau Boces Dental Assistant Program

High School Diploma -

John H. Glenn High School
Diana Murphy