Diana Naser
Machesney Park,IL
Summary
Compassionate Nurse dedicated to maintaining highest standards of nursing practices and policies. Excellent leader, mentor and recruiter, supporting staff and local community. Demonstrates strong working knowledge of regulatory compliance along with proven results in managerial and caregiver role. Care of the older adult is my passion.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Registered Nurse, 5WOU
UW Health
Rockford, IL
11.2021 - Current
- Participate in bedside reporting and handoff at change of shift and for patient transfers.
- Assess and prepare patients for procedures, performing initial and ongoing patient assessments.
- Monitor and manage various treatment and care interventions.
- Update physicians on patient test results and assist in developing care plans.
- Perform blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
- Collect lab specimens, ordering and interpreting diagnostic tests and lab results.
- Document nursing intervention and patient and family responses accurately and in compliance with hospital policies.
- Monitor and record patient condition, vital signs, recovery progress and medication side effects.
- Administer medications, tracked dosages and documented patient conditions.
- Maintain thorough, accurate and confidential documentation in electronic medical records.
- Advocate for patients by supporting and respecting basic rights, values and beliefs.
- Train and mentor new RNs on best practices, hospital policies and standards of care.
- Oversee patient admission and discharge processes to coordinate related necessary paperwork and order implementation.
- Prioritize nursing tasks and assignments and accurately report patient status.
- Counsel patients and caregivers, providing emotional, psychological and spiritual support.
- Act as patient advocate and implement total patient care through team nursing process.
- Serve as Unit Charge Nurse acting as a resource for staff, assigning new admissions, assessing acuity to balance assignments, manage Director and Unit Manager updates.
- Serve on Shared Governance Council as unit representative. Serve on Professional Development Council. Co-Chair of Nurse Staffing Council.
- Completed Emerging Leader program and continue to work on related project.
Nursing Administrator, Director of Nursing
Fairhaven Christian Retirement Center
Rockford, IL
11.2011 - 10.2021
- Develop policies to align procedures with nursing home strategic initiatives and comply with statutory, regulatory, state and federal guidelines.
- Direct daily nursing operations at facility caring for more than 225 individuals.
- Develop budgetary guidelines and manage operations in accordance with budget requirements.
- Review and assess staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
- Implemented an effective EHR system. Oversaw entry of all initial data and training of users. Continue to oversee and train on use of the Matrixcare program.
- Recruit and hire qualified RN, LPN and C.N.A. staff.
- Monitor development, implementation and updates of individualized care plans. Oversee MDS completion process.
- Implement changes needed to correct deficiencies found during government inspections.
- Assess competency of clinical staff to promote quality, continuity and safety.
- Administer executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
- Initiated training and education programs for supporting healthcare staff. Led the review and selection process for implementation of computer based education program.
- Introduced new departmental policies and oriented staff to facilitate adoption of changes.
- Oversee and participate in the QAA/QAPI program.
- Assess each resident applicant prior to admission to facility for care needs and ability of facility to meet those needs.
- Perform monthly reviews for long term care insurance providers on their clients that reside in the facility.
- Lead and motivate 130 employees through supervision, training and coaching on duties and daily operational activities.
Director of Clinical Services
LSSI, P.A. Peterson Center for Health
Rockford, IL
12.2005 - 10.2011
- Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
- Direct daily nursing operations at facility caring for more than 120 individuals.
- Developed budgetary guidelines and managed operations in accordance with budget requirements.
- Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
- Implemented an effective EHR system. Oversaw entry of all initial data and training of users.
- Recruit and hire qualified RN, LPN and C.N.A. staff.
- Monitored development, implementation and updates of individualized care plans. Oversee MDS completion process.
- Implemented changes needed to correct deficiencies found during government inspections.
- Assessed competency of clinical staff to promote quality, continuity and safety.
- Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
- Initiated training and education programs for supporting healthcare staff. Led the review and selection process for implementation of computer based education program.
- Utilized active listening and interpersonal communication skills to build professional relationships with patients, clinical staff and other stakeholders.
- Introduced new departmental policies and oriented staff to facilitate adoption of changes.
- Participated in QAPI program.
- Led and motivated about 100 employees through supervision, training and coaching on duties and daily operational activities.
Licensed Nursing Home Administrator
Highview Retirement Home/Highview in the Woodlands
Rockton, IL
01.2000 - 12.2005
- Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
- Oversaw each Department Manager and ensured regulatory compliance.
- Participated in weekly meetings with department heads to discuss census information, admissions and discharges for residents.
- Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
- Directed daily operations at facility caring for more than 50 individuals.
- Facilitated peer-to-peer conflict resolution.
- Managed operations in accordance with budget requirements.
- Initiated training and education programs for supporting healthcare staff.
- Oversaw and participated in the QAA/QAPI program.
- Collaborated with Quality Team to develop outcomes statistics.
- Provided Marketing, tours and assessments to potential residents.
Education
Master of Science - Nursing, Leadership & Management
Western Governors University
Salt Lake City, UT12-2022
Bachelor of Science - Nursing
WGU
Utah06.2021
Associate of Applied Science - Nursing
Rock Valley College
Rockford, IL05.1991
High School Diploma -
Rockford East High School
Rockford, ILSkills
- Multidisciplinary team collaboration
- Profitability strategies
- Recruiting and hiring
- Healthcare delivery
- Regulatory requirements
- Quality assurance controls
- Facility oversight
- Employee retention strategies
- Records maintenance
- Schedule management
- Census goals
- Personnel management
- Health information systems
- Patient relations
- Staff supervision
- Patient safety
- Infection control measures
- Patient management
- Advanced cardiac life support (ACLS) certification
- Effective communication
Certification
- Director of Nursing Services, DNS-CT, AADNS - 2020
- Rehabilitation Nursing, Rock Valley College - 1993
- Licensed Nursing Home Administrator - June 2002
Timeline
Registered Nurse, 5WOU
UW Health
11.2021 - Current
Nursing Administrator, Director of Nursing
Fairhaven Christian Retirement Center
11.2011 - 10.2021
Director of Clinical Services
LSSI, P.A. Peterson Center for Health
12.2005 - 10.2011
Licensed Nursing Home Administrator
Highview Retirement Home/Highview in the Woodlands
01.2000 - 12.2005
Master of Science - Nursing, Leadership & Management
Western Governors University
Bachelor of Science - Nursing
WGU
Associate of Applied Science - Nursing
Rock Valley College
High School Diploma -
Rockford East High School