Professional medical assistant with strong background in front office operations and patient care. Proven ability to coordinate effectively with healthcare teams and adapt to evolving needs. Skilled in scheduling, patient communication, and electronic health records management. Known for reliability, efficiency, and results-driven approach.
Greeted all patients and obtained personal, medical and insurance information for data entry
Managed phone system and set up and confirmed appointments
Ensured accuracy of patient's charts prior to their visit and verified their insurance and eligibility
Collected copays/coinsurance for office visits and upcoming surgery(ies)
Computer literacy included Perfect Care and EHR systems and I have a good knowledge of medical terminology
Maintained cleanliness of waiting room
Assisted in the Medical Records Department