Diana Natoli
Elgin,TX
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
2005
2005
years of professional experience
Work History
Telemarketer
Harris Publishing
Austin, TX
01.2002 - 04.2004
- Assisted in developing new business prospects by following up on leads generated from various sources.
- Conducted surveys with current customers regarding their satisfaction levels with products or services.
- Maintained up-to-date knowledge of company products and services.
- Initiated outbound calls to prospective clients using scripts.
- Recorded accurate notes about each conversation into company database for future reference.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Provided product information, answered questions, and offered solutions to customer inquiries.
Child Care Attendant
Elgin Daycare and Learning Centerf
Elgin, TX
- Observed and monitored children's play activities.
- Instructed children in eating, resting and restroom habits.
- Provided nurturing and appropriate environment for children of various ages.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Prepared materials for educational projects that help foster learning skills in children.
- Maintained organized and clean classroom and play areas.
- Kept accurate records of attendance and daily activities.
- Developed and implemented lesson plans and activities for children of various ages.
- Guided children through engaging and productive activities to foster fun learning environment.
- Secured indoor and outdoor premises to protect children.
- Communicated with parents about their child's progress and behavior.
- Organized snacks for children during snack time.
- Sanitized toys and tables to maintain clean, safe environment.
Child Care Attendant
The Treehouse Preschool
Elgin, TX
- Provided nurturing and appropriate environment for children of various ages.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Maintained organized and clean classroom and play areas.
- Kept accurate records of attendance and daily activities.
- Developed and implemented lesson plans and activities for children of various ages.
- Instilled discipline and maintained order with children by using simple and commanding directives.
- Cared for infants by changing diapers, feeding, and providing comfort as needed.
- Planned and implemented engaging activities to encourage creativity and expression.
- Maintained a positive attitude when interacting with both parents and children.
- Sanitized toys and tables to maintain clean, safe environment.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Maintained a clean and organized work area at all times.
Education
GED -
Wyndham School District
Gatesville, TX05-2011
Skills
- Customer engagement
- Safety protocols
- Activity organization
- Team collaboration
- Problem resolution
- Attention to detail
- Effective communication
- Time management
- Relationship building
- Cleaning and sanitizing
- Housekeeping abilities
- Decision-making
- Adaptability and flexibility
Affiliations
- Customize and sell horse tack at trailride events
Timeline
Telemarketer
Harris Publishing
01.2002 - 04.2004
Child Care Attendant
Elgin Daycare and Learning Centerf
Child Care Attendant
The Treehouse Preschool
GED -
Wyndham School District
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