Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
Generic

Diana Nava

Inglewood,CA

Summary

An enthusiastic and motivated individual with 6+ years of experience in management. Focused on improving productivity to increase customer satisfaction. Hard working and reliable with a great attitude.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cook

Sodexo Healthcare
Los Angeles, CA
04.2024 - 10.2024
  • Prepared meals according to recipes and menus, and adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Organized storage areas for efficient usage of space.

General Manager

Burger Lounge
Beverly Hills, CA
10.2022 - 06.2023
  • Managed daily business operations including budgeting, staffing, scheduling, inventory control, customer service, and sales.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Monitored progress by establishing plans, budgets, and measuring results.
  • Used strong issue-resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

General Manager

Five Guys: Burgers and Fries
Los Angeles, CA
10.2015 - 07.2022
  • Hired and Trained employees on safety standards
  • Managed and supervised 20+ employees
  • Improved and set store culture
  • Maintained Budget and Labor
  • Improved Employee satisfaction
  • Saleforcast and Scheduling
  • Managed Inventory and scheduled food orders
  • Resolved customer complaints quickly while maintaining high-quality standards of customer service.
  • Hired to clean the lobby at first and worked my way up to a General Manager
  • Worked my way up the ladder from crew member to store manager

Education

High School Diploma -

Earl Wooster High School
Reno, NV
06-2015

Some College (No Degree) - Nursing

South West Community College
Los Angeles

Skills

  • Responsible and honest
  • Optimistic
  • Seek diversity
  • Team leader
  • Problem-solving
  • Great Customer Service
  • Strong communication
  • Food hygiene
  • Reliable
  • Staff development
  • Budget Administration

Certification

  • ServSafe Certification 2022-2026
  • Life Insurance 2018

Languages

English
Professional
Spanish
Professional

Accomplishments

  • Manager of the quarter at Five Guys Burgers and Fries

Timeline

Cook

Sodexo Healthcare
04.2024 - 10.2024

General Manager

Burger Lounge
10.2022 - 06.2023

General Manager

Five Guys: Burgers and Fries
10.2015 - 07.2022

High School Diploma -

Earl Wooster High School

Some College (No Degree) - Nursing

South West Community College

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Diana Nava