Diana Neal
Houston
Summary
Results-driven residential driver with over 14 years of experience in route navigation and customer engagement. Proven ability to implement waste reduction initiatives and mentor new drivers, ensuring compliance with safety regulations and enhancing operational efficiency.
Overview
14
14
years of professional experience
Work History
Residential Driver
Waste Connections Of Texas
02.2012 - 06.2026
- Operated residential collection vehicles in compliance with safety regulations and company policies.
- Conducted pre-trip inspections to ensure vehicle safety and operational readiness.
- Assisted customers with service inquiries, resolving issues efficiently and courteously.
- Maintained accurate records of daily routes, stops, and service completion for reporting purposes.
- Trained new drivers on safe driving practices and route optimization techniques.
- Implemented waste reduction initiatives by educating customers on proper disposal methods.
- Collaborated with dispatch to optimize collection schedules and improve operational efficiency.
- Mentored junior drivers to enhance performance and foster a culture of safety within the team.
- Streamlined operations through regular communication with supervisors regarding potential improvements or changes to current processes.
Education
No Degree - Photography
Texas Southern University
Houston, TXSkills
- Safe driving practices
- Punctuality
- Customer Service
- Route navigation
- Weather adaptation
- Time management
- Friendly and outgoing
- Attention to detail
Timeline
Residential Driver
Waste Connections Of Texas
02.2012 - 06.2026
No Degree - Photography
Texas Southern University