Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Neville

Human Resources Director
Marion,OH

Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity.

Overview

20
20
years of professional experience

Work History

Human Resources Director

Midwest Shooting Center
01.2016 - Current
  • Maintain payroll for employees throughout 5 states and diminished financial discrepancies through expert program management.
  • Maintain company compliance with local, state and federal laws, in addition to established organizational standards.
  • Experienced in completing required EEO reporting to ensure compliance with federal regulations
  • Maintain current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
  • Managed complex employee claims involving performance issues and harassment.
  • Managed full cycle of recruiting, hiring, and onboarding new employees.
  • Oversaw administration of benefits programs including health insurance, retirement plans, disability coverage, and leave policies.

Office Manager

Midwest Shooting Center
01.2016 - 03.2022
  • Maintained computer and physical filing systems.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for ownership.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Compared vendor prices and negotiated for optimal savings.

Store Manager

Famous Footwear
09.2012 - 01.2016
  • Managed 15-20 store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Assistant General Manager

Donatos
08.2005 - 01.2012
  • Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained and disciplined employees to maximize performance.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.

Education

Associate Degree - Medical Assisting

Brown Mackie College
Findlay, OH
2007

High School Diploma -

Rutherford B Hayes High School
Delaware, OH
2002

Skills

  • Relationship Building
  • Servant Leadership
  • Recruiting and Interviewing
  • HR policies and procedures
  • Conflict Resolution
  • Employee relations
  • Quickbooks Online
  • Problem Solving
  • Budget Administration
  • Excellent Verbal and Written Communication

Timeline

Human Resources Director

Midwest Shooting Center
01.2016 - Current

Office Manager

Midwest Shooting Center
01.2016 - 03.2022

Store Manager

Famous Footwear
09.2012 - 01.2016

Assistant General Manager

Donatos
08.2005 - 01.2012

Associate Degree - Medical Assisting

Brown Mackie College

High School Diploma -

Rutherford B Hayes High School
Diana NevilleHuman Resources Director