DIANA M. NOWICKI
Fort Worth,TX
Summary
Dynamic leader with a proven track record at the current American Red Cross and previous Hilton Worldwide, adept in process optimization and conflict resolution. Excelled in roles requiring exceptional communication and analytical skills, significantly enhancing operational efficiency and interdepartmental collaboration. Proficient in Microsoft Office, demonstrating strong leadership by optimizing high-volume sales and quality assurance processes.
Overview
13
13
years of professional experience
Work History
Biomedical Services Lead
American Red Cross
12.2020 - Current
- Monitor staff performance of critical inbound hospital STAT orders for a variety of blood and pharmaceutical products for patient transfusions, regarding traumas, and mass casualty events.
- Ensured compliance with applicable laws, FDA regulations, and company policies related to the movement of blood between state lines.
- Maintain and work with data, tools, and computer programs to facilitate the management and monitoring of product and service information.
- Rotate the national blood inventory of primary and remote facilities to ensure adequate supplies of products for the needs of hospital partners.
- Maintain positive and professional communications as a member of management, both internally and externally, to provide regular product/service information and follow up; promote teamwork.
Corporate Escalations/Hotel Relocation Services
Hilton Worldwide Corporate HRCC
Carrollton, USA
02.2012 - 10.2020
- Managed hotel owners and operators globally during unforeseen hotel closures, brand removal, and delayed hotel openings.
- Consistently saved costs while increasing profits with self-strategizing, cost-effective measures without supervision.
- Accountable to the CFO and COO directly, with the responsibility of detailed record keeping of spending and the actions therein.
Education
High School Diploma -
Alpha Omega Home School
Skills
- Process Optimization
- Proficient in conflict resolution
- Strong Leadership
- Interdepartmental Collaboration
- Exceptional Communication
- Effective problem solving
- Analytical skills
- High Volume Sales
- Training and Development
- Quality Assurance
- Skilled in Microsoft Office Applications
- Windows OS Proficiency
- Typing Speed of 100 WPM
Accomplishments
Recognized with Commitment to Excellence award every quarter with bonuses for exceeding service performance.
Timeline
Biomedical Services Lead
American Red Cross
12.2020 - Current
Corporate Escalations/Hotel Relocation Services
Hilton Worldwide Corporate HRCC
02.2012 - 10.2020
High School Diploma -
Alpha Omega Home School
Similar Profiles
Parissa ShayestehParissa Shayesteh
BLS Instructor at American Red Cross and American Heart Association CPR, Heart CPRBLS Instructor at American Red Cross and American Heart Association CPR, Heart CPR
M.J. McKeeM.J. McKee
Phlebotomist Technician at American Red CrossPhlebotomist Technician at American Red Cross
Vanessa DialloVanessa Diallo
Scheduler & Screener Volunteer at American Red CrossScheduler & Screener Volunteer at American Red Cross
Om PatelOm Patel
Blood Donor Ambassador Volunteer at American Red CrossBlood Donor Ambassador Volunteer at American Red Cross
Marcos SalazarMarcos Salazar
Civil Engineering Intern at Charles Crook ConsultingCivil Engineering Intern at Charles Crook Consulting