Diana Nunez Cisneros
West Hazleton,PA
Summary
Experienced Human Resources Assistant with a proven ability to enhance operational efficiency and resolve issues. Skilled in building strong connections with influential stakeholders, clients, and colleagues to drive organizational objectives. Equipped with comprehensive training and practical expertise, ready to embrace new professional opportunities and contribute to the success of a dynamic company.
Overview
8
8
years of professional experience
Work History
Human Resources Assistant
Wren Kitchens
10.2023 - Current
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Supported payroll processing, ensuring accurate and timely salary distribution.
- Provided HR policy guidance and interpretation to employees and management, ensuring consistent application.
- Conducted exit interviews with terminated employees.
- Managed confidential employee records, safeguarding personal and professional information.
- Addressed employee grievances, facilitating conflict resolution and maintaining positive work atmosphere.
Assistant Branch Manager
PNC Bank
08.2022 - 09.2023
- Provided leadership and direction to staff members in order to ensure efficient operations of the branch.
- Conducted performance reviews, monitored employee goals, and provided feedback and coaching as necessary.
- Ensured compliance with internal policies and procedures as well as external regulations.
- Analyzed financial data and prepared reports on the branch's performance for senior management.
- Maintained a positive relationship with customers by responding promptly to inquiries or complaints.
- Evaluated operational processes regularly in order to identify areas for improvement.
Human Resources Specialist
Enjoy Technology Inc.
09.2021 - 06.2022
- Developed and implemented new employee onboarding process.
- Provided guidance to managers on disciplinary action and performance management.
- Conducted exit interviews with departing employees to identify areas of improvement in the organization.
- Advised management on legal compliance related to employee relations matters such as FMLA, ADA, EEO.
- Informed job applicants of duties and responsibilities, compensation and benefits.
- Reviewed job descriptions, identified necessary changes and updated accordingly.
Branch Operational Manager
Santander Bank
04.2019 - 09.2021
- Performed daily inspections of ATM machines for proper functioning and appearance.
- Responded promptly to customer inquiries regarding ATM use or malfunctioning equipment.
- Repaired minor mechanical issues with ATMs such as jammed bills or cards stuck inside the machine.
- Assisted in developing policies and procedures for the safe operation of ATMs within the branch network.
Store Supervisor
Rite Aid Pharmacy
06.2016 - 03.2019
- Supervised and coordinated activities of workers engaged in receiving, storing, testing, and shipping merchandise or materials.
- Maintained records of items shipped, received, or transferred to another location.
- Inspected physical condition of warehouse and equipment to ensure compliance with safety regulations.
- Conducted monthly inventories to determine accuracy of records.
Education
Certificate - Human Resources Management
Northern Essex Community College
Haverhill, MA06.2019
High School Diploma -
Haverhill High School
Haverhill, MA06.2017
Skills
- Spanish Fluency
- Operations Management
- Fraud Detention 2yrs
- Business Development
- Training Development
- Policies Implementation
- Team Building
- Staff Management
- Recruiting
- HR Program Development
- Pre-Employment Screening
- Data Evaluation
- Time and Labor Control
- Employee Relations
- Criminal Justice 1yr
- Management Development
- Microsoft Word, Excel, and Powerpoint
- Policy Implementation
- Administrative Skills
- Office Administration
- Payroll Processing
- Maintaining files
Accomplishments
- Honor Roll Medal
- 4.0 GPA
- Achievement of Poetry
Languages
Spanish
Native or Bilingual
Timeline
Human Resources Assistant
Wren Kitchens
10.2023 - Current
Assistant Branch Manager
PNC Bank
08.2022 - 09.2023
Human Resources Specialist
Enjoy Technology Inc.
09.2021 - 06.2022
Branch Operational Manager
Santander Bank
04.2019 - 09.2021
Store Supervisor
Rite Aid Pharmacy
06.2016 - 03.2019
High School Diploma -
Haverhill High School
Certificate - Human Resources Management
Northern Essex Community College
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