Diana Olivas
Albuquerue,New Mexico
Summary
Adept Medication Aide with a proven track record at Palmilla Senior Living, I excel in drugs inventory management and emergency care, ensuring high standards of patient safety and support. Skilled in both technical tasks and fostering client relations, my contributions have significantly enhanced operational efficiency and patient satisfaction. Compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Overview
4
4
years of professional experience
Work History
Medication Aide
Palmilla Senior Living
Albuquerque, New Mexico
02.2024 - Current
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
- Assisted with the storage, distribution, and management of medication inventory to ensure availability.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Monitored patient vital signs and responded to emergencies as needed.
- Researched medications to better understand properties and interactions with other drugs.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Promoted clean and sanitary environment by maintaining department equipment.
- Evaluated patient responses to medications administered and reported any changes or unusual occurrences immediately to supervising nurse or physician.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Educated patients on medication purposes, dosages, and potential side effects.
Receptionist
The Joint Chiropractic
Albuquerque, New Mexico
05.2023 - 02.2024
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Responded to inquiries from internal staff members regarding office operations.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Scheduled and confirmed appointments and meetings for management team.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Med Tech
Beehive Assisted Living
Albuquerque, New Mexico
01.2021 - 03.2023
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted with the storage, distribution, and management of medication inventory to ensure availability.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Monitored patient vital signs and responded to emergencies as needed.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Monitored vital signs during medication administration to quickly identify complications.
- Observed and recorded vital signs and reported changes to physicians or nurses.
- Recorded test or medical data for reports using narratives, charts or graphs.
Education
High School Diploma -
Cibola High School
Albuquerque, NM05-2022
Skills
- Drugs inventory
- Topical medication application
- Insulin injection administration
- Logs management
- Glucose testing
- Oxygen initiation
- Emergency care
- Scheduling
- Call redirection
- Office equipment operations
- Office management
- Data entry
- Verbal and written communication
- Meeting coordination
- Customer/Client relations
- Front desk operations
- Customer and client relations
- Document management
- Multi-line telephone operation
- Tech-Savvy
- Supply management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Medication Aide
Palmilla Senior Living
02.2024 - Current
Receptionist
The Joint Chiropractic
05.2023 - 02.2024
Med Tech
Beehive Assisted Living
01.2021 - 03.2023
High School Diploma -
Cibola High School
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