Diana Orozco
Compton,CA
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Have been part of the United Pacific team for 5 years, where I have completed ASM and MIT successfully.
Overview
5
5
years of professional experience
Work History
Store Manager
United Pacific
Los Angeles, CA
10.2022 - Current
- Decreased staff turn over
- Dual managed site 265 with training, implemented company policies to the staff to reduce shortage and shrinkage at a high fuel volume site.
- selected to be MIT trainer for the district
- Dual managed 221 , hired new team members to create a whole team
- Trained current store manager
- Selected to be in a Leadership Course, implemented and shared with the district the knowledge gained
Store Manager
United Pacific
Gardena , CA
03.2022 - 10.2022
- Conducted daily store operations, included carwash maintenance
- Recruited, trained and supervised new employees in timely manner
- Performed regular price checks to ensure competitive pricing.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Sales Associate
United Pacific
Long Beach, CA
07.2019 - 03.2022
- Greeted customers and provided exceptional customer service
- Provided accurate information about products, prices and services
- Processed transactions using a point-of-sale system.
- Helped increased our 2 pack rate and carwash percentage
- Built relationships with customers to encourage repeat business
- Successfully completed ASM and MIT program
Education
High School Diploma -
Compton High School
Compton, CA06-2014
Skills
- Team Development
- Budget Administration
- Talent Recruitment
- Shift Scheduling
- Customer Service Management
- Multitasking and Organization
- Team motivation
- Problem-Solving
Languages
Spanish
Professional
Timeline
Store Manager
United Pacific
10.2022 - Current
Store Manager
United Pacific
03.2022 - 10.2022
Sales Associate
United Pacific
07.2019 - 03.2022
High School Diploma -
Compton High School
Similar Profiles
Kristin McDonaldKristin McDonald
Division Manager at United PacificDivision Manager at United Pacific
Richard WisniewskiRichard Wisniewski
Maintenance Technician at United PacificMaintenance Technician at United Pacific
Izaiah GonzalezIzaiah Gonzalez
Customer Service Representative at United PacificCustomer Service Representative at United Pacific