Diana Ortiz
Patterson,CA
Summary
LLNL Central Planning Office Lead and Senior Technical Coordinator with prior Operations Supervisor experience leading staff, coaching employees, and managing workforce priorities. Combine people leadership with strong technical acquisition coordination and a lean mindset, STR/TRR support, and complex issue resolution to support safe, compliant operations and program schedules.
Overview
14
14
years of professional experience
Work History
Senior Technical Coordinator / Central Planning Office Lead
Lawrence Livermore National Laboratory, LLNL
01.2018 - Current
- Lead 4 Central Planning Office staff supporting engineering and fabrication programs; set priorities, monitor workload, provide one-on-one coaching, and performance support to enhance team capability while maintaining a full workload.
- Mentor colleagues across Acquisition Management, sharing institutional knowledge and procurement guidance to strengthen coordination skills and continuity within the team.
- Serve as the primary CPO Subcontract Technical Representative (STR) resource across nine concurrent efforts, including Superblock. Plan work and resources, coordinate vendor submittals and work-control documentation, and support acceptance and closeout under PRO-2016-2. Train new STR personnel and escalate safety, scope, or schedule concerns.
- Provide Technical Release Representative (TRR) support for purchasing compliance and represent CPO and Acquisition Management on the TRR Focus Group.
- Coordinate acquisition activities from bids and programmatic approvals through award activities, property management, and reconciliation. Review vendor proposals and track delivery against program schedules.
- Resolve supply and fabrication issues with engineers, procurement staff, vendors, and shop personnel. Review technical documents and communicate changes affecting availability or delivery.
- Arrange equipment installations, repairs, and vendor services, including subcontract tracking, visit scheduling, and site access.
- Managed CM&TE coordination through the METRO conversion to support continuity of technical operations.
- Developed and maintained documentation for system processes, enhancing accessibility for team members.
Operations Supervisor
Crate And Barrel
01.2017 - 10.2018
- · Supervised regional distribution operations, including outbound shipping and inventory movement; managed task assignment, workforce planning, and staff scheduling to meet daily operating needs.
- Conducted one-on-ones and coached staff; performed interviewing, selection, performance management, promotions, and corrective actions to support team performance and development.
- Directed daily logistics operations, including outbound shipping, inventory movement, and scheduling for regional distribution.
- · Oversaw concurrent operational projects to meet productivity, quality, and compliance targets; implemented continuous improvements to workflow efficiency and throughput.
- Monitored key performance indicators to identify areas for process improvement and efficiency gains.
Supply Chain Analyst
Planet Labs
10.2015 - 01.2017
- Developed inventory and material flow systems covering receiving, kitting, staging, and shipping; standardized RMA, damaged-material, and inventory tracking processes.
- Created and maintained Manufacturing Bills of Materials (MBOMs) and supported product lifecycle activities from procurement through production release.
- Partnered with engineering, procurement, and logistics teams to support hardware programs and meet production schedules.
- Collaborated with engineering, procurement, and logistics teams, ensuring alignment on hardware programs to meet production schedules.
- Supported product lifecycle management activities from procurement through production release.
- Strengthened cross-functional communication and coordination among technical and operational teams, improving project collaboration.
Process Assistant (Lead III)
Amazon
01.2013 - 01.2015
- Lead daily operations for high-volume distribution processes, managing labor allocation and workflow planning.
- Trained and developed employees, facilitating their advancement into leadership roles.
- Identified and resolved production constraints through root cause analysis and implemented corrective actions to enhance workflow.
- Monitored and ensured achievement of performance metrics for quality, productivity, and customer experience.
Education
Bachelor of Science - Business Administration (Project Management)
Colorado Technical University
Colorado Springs, CO12-2026
Skills
- Technical procurement coordination
- Supplier & cross-functional coordination
- Quality Assurance: ISO 9001
- Lean methodologies
- STR and TRR support
- Process Improvement (Lean Green Belt)
- Work Control and Safety
- Problem-Solving
- Team leadership and motivation
- Mentorship & Training
- Interpersonal communication
Accomplishments
- Director’s Institutional Operational Excellence Award
- SPOT Award- PLS 2019
- MED Bronze Award 2024
- MED Bronze Award 2026
- MED Social Committee
- Delta Mu Delta Honor Society
Certifications and Technical Credentials
Subcontractor Tech Rep (STR)
Lean Six Sigma Green Belt
ISO 9001 Certified — Quality Management Systems
Project Management Certificate — CSU Hayward
MES Supervisor Series Certificate
Engineering Connections: Fusion Ignition Certificate
Timeline
Senior Technical Coordinator / Central Planning Office Lead
Lawrence Livermore National Laboratory, LLNL
01.2018 - Current
Operations Supervisor
Crate And Barrel
01.2017 - 10.2018
Supply Chain Analyst
Planet Labs
10.2015 - 01.2017
Process Assistant (Lead III)
Amazon
01.2013 - 01.2015
Bachelor of Science - Business Administration (Project Management)
Colorado Technical University