Diana Osorio
Sylmar,CA
Summary
Well-organized Accounts Payable Clerk accomplished in processing vendor invoices and maintains updated system. Expertly handles checks and produces aging reports and invoice registers. Detailed in invoice reconciliation to minimize overpayments.
Overview
11
11
years of professional experience
Work History
Accounts Payable Specialist
PennyMac Loan Services
Moorpark, CA
10.2022 - Current
- Reviewed invoices and check requests for accuracy, completeness, and conformity to company policy.
- Processed accounts payable transactions in a timely manner according to established policies and procedures.
- Investigated discrepancies between purchase orders, receiving documents, and vendor invoices.
- Maintained accurate records of payments made to vendors.
- Assisted with month-end closing activities related to accounts payable.
- Reconciled vendor statements on a monthly basis.
- Prepared checks for mailing or electronic payment processing.
- Researched and resolved invoice discrepancies and issues with vendors and suppliers.
- Developed relationships with vendors and suppliers to ensure prompt payment of invoices.
- Answered inquiries from internal departments regarding accounts payable status.
- Analyzed account data for accuracy and maintained appropriate documentation of transactions.
- Worked collaboratively with other departments to resolve billing disputes.
- Handled high-volume invoice processing with minimal supervision.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
- Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
- Liaised with vendors and customers to confirm information and address client issues.
- Prepared and updated vendor files, tax documents and insurance information.
- Tracked income and expenses for business using accounting software.
- Prepared weekly payroll for team of salaried and hourly employees.
Finance Manager
Jim Falk Lexus of Beverly Hills
Beverly Hills, CA
11.2015 - 10.2020
- Analyzed customer credit reports, determined risk factors, and made recommendations for loan approval and denial.
- Developed and implemented effective strategies for improving customer satisfaction with auto financing services.
- Negotiated terms of repayment agreements with delinquent customers to bring accounts current.
- Researched and resolved customer inquiries related to billing issues or account discrepancies.
- Provided training and guidance to new staff members on proper procedures for processing auto finance applications.
- Created customized payment plans tailored to meet individual customer needs while maximizing profitability.
- Identified areas of improvement in existing processes related to auto financing services.
- Worked closely with other departments within the organization such as sales, marketing, accounting., to ensure efficient operations.
- Reviewed documents such as contracts, titles, insurance policies., before approving loans.
- Ensured compliance with all applicable federal, state, and local laws governing consumer lending practices.
- Drafted various correspondence including collection letters, payment reminders, dispute resolution letters.
- Coordinated with external vendors when necessary for additional services such as background checks or credit reporting agencies.
- Reviewed client documentation and contracts for discrepancies and mistakes.
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Verified client financial information to determine creditworthiness and loan eligibility.
- Informed customers of loan application requirements and deadlines.
- Identified valuable solutions for customers with credit problems.
- Collaborated with company teams to expedite loan approval processes.
- Developed loan contracts and explained contract terms to clients.
- Reviewed and prepared all deal jackets to submit to business office for end of month posting and funding.
- Answered all calls and emails regarding finance department.
Assistant Business Manager
Keyes Lexus
Van Nuys, CA
09.2012 - 11.2015
- Provided administrative support to senior management personnel.
- Coordinated meetings between internal departments and external stakeholders.
- Resolved customer service issues in a timely manner while maintaining professionalism.
- Created reports on operational performance metrics for use by upper management.
- Managed relationships with third-party vendors providing goods or services to the company.
- Evaluated employee performance reviews against established goals and objectives.
- Built thorough knowledge of company's products and services, responded to and solved customer inquiries and problems and won trust and confidence of customer base.
- Trained and supervised five employees, delivered feedback for improved performance and communicated regularly with Business Manager regarding team performance.
- Communicated client priorities, delivering presence and business objectives.
- Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
- Created comprehensive onboarding processes and activities to acclimate new hires.
- Assisted with the review and reconciliation of payroll data, including timesheets, deductions, and other related information.
- Maintained accurate records of employee time cards and attendance records.
- Resolved discrepancies in employee paychecks on an individual basis.
- Updated payroll system with new hire information including benefits deductions.
- Responded promptly to requests from Human Resources regarding changes in salary or benefit deductions for existing staff members.
- Assisted with year-end audit activities such as preparing journal entries related to payroll processing.
- Managed confidential personnel files containing sensitive employee information in accordance with legal requirements.
- Voided checks and issued stop payment orders to correct payroll discrepancies.
- Processed employee rehires, transfers, terminations and withholdings.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
Education
Some College (No Degree) - Business
Pierce College
Woodland Hills, CASkills
- Invoice Processing
- Expense Tracking
- Account Reviewing
- Transaction Verification
- Quickbooks
- Account Reconciliation
- Data Entry
- Payment Processing
- Vendor Relations
- Payroll Administration
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Accounts Payable Specialist
PennyMac Loan Services
10.2022 - Current
Finance Manager
Jim Falk Lexus of Beverly Hills
11.2015 - 10.2020
Assistant Business Manager
Keyes Lexus
09.2012 - 11.2015
Some College (No Degree) - Business
Pierce College
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