Diana Osorio
Fort Lauderdale,FL
Summary
Hardworking and motivated Clinic Manager with 14 years of experience and record of success in health industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
14
14
years of professional experience
Work History
Accountant
Fresenius Dialysis
Armenia, Colombia
03.2003 - 12.2016
- Collaborated extensively with auditors during preliminary and year-end audit processes.
- Monitored all company costs and presented budget forecasts each quarter.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Coordinated budget information by assessing estimated income and expenses as well as historical budgets.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delegated work to staff, setting priorities and goals.
- Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
- Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
- Identified business issues, creating customized solutions for individual problems.
Education
Accountant Degree - Pereira
Universidad Cooperativa De Colombia
Pereira12.2005
Master of Health Administration - Health Administration
Universidad Catolica De Manizales
Manizales, Colombia12.2011
Skills
- Marketing
- Staff development
- Project management
- Sales Techniques
- Collaboration
- Planning
- Time management
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Accountant
Fresenius Dialysis
03.2003 - 12.2016
Accountant Degree - Pereira
Universidad Cooperativa De Colombia
Master of Health Administration - Health Administration
Universidad Catolica De Manizales