Diana Otzoy
Boise,ID
Summary
Responsible and highly-motivated student with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Enrolled as a first-year student at Boise State University.
Overview
3
3
years of professional experience
Work History
Barista
Hank & Sylvie's
Hailey , ID
09.2022 - 07.2024
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Utilized POS system to receive and process customer payments.
- Took and processed special orders for items such as cakes, pastries, and flower deliveries.
- Performed basic cleaning and upkeep duties.
Retail Clerk
EJ Kids the Toy Store
Ketchum, ID
08.2021 - 09.2022
- Assisted customers with product selection and inquiries.
- Performed daily opening and closing duties such as balancing cash drawers.
- Assisted with freight and sorted incoming merchandise into designated areas.
- Stocked shelves, racks, cases, bins and tables with merchandise.
- Engaged with customers and recommended products based on needs and requests.
- Handled gift wrapping services for different occasions.
Education
High School Diploma -
Wood River High School
Hailey, ID06-2024
Skills
- Bilingual (Spanish and English)
- POS Systems
- Knowledgeable in Microsoft and Google software's
- Positive and professional
- Customer Service
- Speedy and efficient
- Communication
- Problem solving
Timeline
Barista
Hank & Sylvie's
09.2022 - 07.2024
Retail Clerk
EJ Kids the Toy Store
08.2021 - 09.2022
High School Diploma -
Wood River High School
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