Summary
Overview
Work History
Education
Skills
Projects
Websites
Professional Development
Professional Highlights
Personal Information
Timeline
Generic

Diana P

Parsippany,NJ

Summary

Results-driven senior Product/UX designer with a decade of experience crafting world-class designs, prototypes, and specifications for Fortune 500 and global companies. Proficient in Figma, Adobe XD, and HTML5/CSS3. Skilled in creating storyboards, wireframes, and high-impact visuals that captivate users and drive engagement.

Overview

17
17
years of professional experience

Work History

Sr. UX Designer

Humana
Chicago, IL
12.2021 - Current
  • Collaborate with health insurance project teams to create user-friendly and appealing application interfaces and websites for e-commerce projects. Closely coordinate with the project manager, business analyst, and architect right from the beginning of the project, creating rough mock-ups that were refined and extended over many iterations.
  • Achieved streamlined workflow by employing Figma, OmniGraffle, Balsamiq, Sketch, and Axure to produce effective low-fidelity design iterations and prototypes.
  • Performed heuristic evaluations to identify usability issues and enhance user experience, ensuring adherence to best practices and design standards.
  • Expertly applied Human-Centered Design principles to create intuitive and user-friendly digital experiences, ensuring products meet the needs and expectations of diverse user groups.
  • Utilize Information Architecture (IA) for organizing and labeling websites, intranets, and software to support usability and findability; leverage expertise in data visualization, dashboarding and analytics
  • Expert in designing intuitive and visually compelling Tableau dashboards that enhance user experience and drive data-driven decision-making.
  • Experienced in implementing WCAG standards to ensure digital products are accessible to users of all abilities.
  • Developed comprehensive design strategies that align with business goals, enhance user experience, and drive product innovation through detailed analysis and user insights.
  • Skilled in crafting and utilizing workflow diagrams to optimize UX design, enhancing user experiences through a clear understanding of user interactions.
  • Effectively managed a cross-functional team of visual designers, interaction designers, and front-end UI developers within an agile environment, ensuring alignment with organizational objectives and overseeing task tracking through Jira.
  • Used Figma to create intuitive and visually compelling user interfaces, collaborating seamlessly with cross-functional teams to iterate designs and deliver user-centric solutions that meet both business objectives and user needs.
  • Design and generate B2B and B2C websites using fully interactive HTML5, CSS3, JavaScript, prototypes, and click-through. These websites are used for client presentations, mock-ups, and user testing studies.
  • Conducted in-depth card sort analysis to inform information architecture and improve navigation structures, resulting in enhanced user accessibility and satisfaction.

Sr. UX Designer

S&P Global
NYC, NY
12.2019 - 12.2021
  • Strategically formulate high-value features and deliver more efficiently with short cycles using agile methodology; perform salesforce UX design, astutely creating modules for a lightning design system, spacing, density colors, and fonts
  • Customized various aspects of Highcharts, including colors, fonts, labels, and animations, to match the overall design aesthetics and branding of the application or website
  • Conducted and analyzed user interviews to uncover key insights, informing design improvements and ensuring the product meets user needs and expectations
  • Skilled in harnessing the power of Figma to craft interactive prototypes, streamline design collaboration, and iterate user-centric interfaces, fostering efficient cross-functional teamwork and delivering high-quality digital experiences
  • Transformed complex data into interactive Tableau visualizations for strategic business insights
  • Designed and executed usability tests to evaluate product performance, uncover user challenges, and refine interface design for optimal user satisfaction
  • Proficient in applying WCAG guidelines to design accessible and inclusive user interfaces that cater to diverse user needs
  • Applied Atomic Design methodologies to create scalable and reusable UI components, enhancing design consistency and development efficiency across multiple projects
  • Proficient in creating comprehensive workflow diagrams to streamline user interactions and elevate UX design
  • Fostered productive interaction between UX team members and product/scrum teams, focusing on organizational objectives and utilizing tools such as Figma, Sketch, Balsamiq, and Axure for rapid prototyping.
  • Gather user data through analytics reporting, task analysis, and participatory design techniques; utilize data to drive design decisions and implement HCD and UCD user journey maps; produce style guides and web/CSS/interaction specification sheets.
  • Devise the structure and flow of a digital solution; conduct research, interviews, and surveys, and then translate that information into sitemaps, wireframes, and prototypes.
  • Skilled in harnessing the power of Figma to craft interactive prototypes, streamline design collaboration, and iterate user-centric interfaces, fostering efficient cross-functional teamwork, and delivering high-quality digital experiences.

Sr. UX Designer

INTTRA
PARSIPPANY, NJ
01.2017 - 12.2019
  • Utilized tools JIRA, Invision, and Zeplin have been used to design e-commerce sites for mobile and desktop. Worked with HTML5, SVG, data visualization, wireframes, mock-ups, HCD, Axure RP 8, and Adobe Photoshop CC. Directed evolving products from Excel-based, inflexible outputs to value-added, visual, and interactive Tableau dashboards.
  • Delivered conceptual diagrams, wireframes, and prototypes by understanding the user problem, journey maps, user flow, and service blueprints, which help to identify problems to solve through designs. Used Figma for better communication with the product and engineering team.
  • Incorporated workflow diagrams extensively in UX design projects to map user journeys, identify pain points, and streamline interface interactions, resulting in improved user experiences.

Sr. UX Designer

Verizon
NYC, NY
06.2016 - 01.2017
  • Conceptualized and developed sketches, wireframes, mockups, and visual design systems for a variety of clients for Verizon stores using iRise, Invision and Adobe creative
  • Development of use cases, flowcharts for sellers & buyers, clarifying requirements and understanding of context, usability and features to be provided for various user roles
  • Organized design systems using components in Figma to decrease time needed to work on recurring deliverables
  • Expertly delivered output that includes interaction design, information architecture, journey maps, use cases, storyboards, flowcharts, sitemaps, wireframes, and design guidelines for user interface designs and User Acceptance Testing (UAT)
  • Assembled wireframes, prototyping, HTML5, JavaScript, and CSS3 that contributed to user-centered design (UCD) efforts for web pages and mobile application designing.

UX Designer

Deutsche bank
NYC, NY
03.2014 - 06.2016
  • Operated on an internal portal called GRCM, which includes task flows, wireframes, mockups, prototypes, storyboards, visual design, and design patterns; utilized mastery of HTML prototype and Axure RP 8, Adobe Photoshop CC, Omnigraffle, and Principal
  • Established project briefs by discussing and aligning business objectives with user needs
  • Qualitative user research, product strategy, user experience design, and team leadership; highly skilled in applying deep understanding of user needs towards the creation of innovative and satisfying solutions for customers
  • Worked closely with user researchers to define features and interactions, leading to high-fidelity mockups of use case scenarios for the design and product teams.

UX Designer

DF Young
PEARL RIVER, NY
04.2012 - 03.2014
  • Working auto logistic project which includes designing ecommerce templates for web and mobile
  • Design and develop mock-ups for all iPhone and shipping web templates using Photoshop, illustrator, Dreamweaver and adobe suit
  • Established UX design as the first stage of all Web and mobile application developments, instituting a user centered design (UCD) approach.

UX Designer

USPTO
ALEXANDRIA, VA
08.2011 - 04.2012
  • Manage all phases of graphic user design projects for a wide range of clients requiring interactive, transactional intranet sites.
  • Creation of more intuitive site navigation by eliminating misleading labels and unnecessary clicks.
  • Developed fully functional, cross-browser compatible websites for healthcare using HTML5, CSS3, wireframing tools like Axure.

UX Designer

Czargroup Technologies
Ahmedabad, India
08.2007 - 08.2011
  • Developing Flash banners and Animation, Online marketing, communicating with clients, Email marketing/social media/blogging using photoshop, HTML, CSS
  • Created Joomla and Magento designing templates using Photoshop and Dreamweaver
  • Performed routine updates, upgrades and overall maintenance of websites using interaction design
  • Designed interactive web pages for ecommerce- module and generated Tableless (DIV based) web page layout using MVC framework.

Education

Bachelor of Science in Computer Science -

Nirma University
Ahmedabad, India

Skills

  • UI/UX/Product design
  • Visual web and mobile designing
  • Invision
  • Figma
  • Sketch
  • Adobe XD
  • Storyboarding
  • HTML5
  • CSS3
  • Dashboard design
  • A/B testing
  • Tableau designs
  • Highcharts
  • Miro
  • RESTful APIs
  • GraphQL
  • Accessibility standards
  • HCD
  • Typography
  • Project management
  • Agile Scrum methodology
  • Technical writing
  • Usability research
  • People management
  • Content management systems (CMS)
  • Adobe Creative Suite (Photoshop, Illustrator, and XD)
  • JIRA
  • 508 compliance
  • User interviews
  • Data visualization
  • WCAG guidelines
  • Atomic Design methodologies
  • Workflow diagrams
  • User data analytics reporting
  • Participatory design techniques
  • HCD and UCD user journey maps
  • Style guides
  • Web/CSS/interaction specification sheets
  • Information architecture
  • User flow
  • Visual design systems
  • Use cases
  • Flowcharts
  • Design guidelines
  • Interaction design
  • Customer journey maps
  • Storyboards
  • Sitemaps
  • Design systems using components in Figma
  • User-centered design (UCD)
  • Qualitative user research
  • Team leadership
  • Ecommerce templates designing
  • Graphic user design projects
  • Intuitive site navigation
  • Flash banners and animation
  • Email marketing/social media/blogging
  • Joomla and Magento designing templates

Projects

Wireframes and Prototypes, Deutsche Bank, Verizon, https://www.dhrutiweb.com/portfolioitem1.html Websites, British Customs, Kilkenny Shop, Blue Lemon Paris, Eyenmore, Mechtronic Ltd, Fisdom, Czargroup, http://www.british-customs.com, https://www.kilkennyshop.com, http://www.bluelemonparis.com, https://www.eyenmore.com, http://mechtronic.ltd.uk, https://www.fisdom.com, http://czargroup.net Apps, https://www.dhrutiweb.com/portfolioitem3.html

Professional Development

  • SR. UI UX DESIGNER, HUMANA, CHICAGO, IL, 12/2021, Present, Collaborate with health insurance project teams to create user-friendly and appealing application interfaces and websites for e-commerce projects; closely coordinate with project manager, business analyst, and architect right from the beginning of the project, creating rough mock-ups that were refined and extended over many iterations., Utilized tools like Marvel, Figma, OmniGraffle, Balsamiq, Sketch & Axure to work on low-fidelity design iterations and prototyping., Performed heuristic evaluations to identify usability issues and enhance user experience, ensuring adherence to best practices and design standards., Expertly applied Human-Centered Design principles to create intuitive and user-friendly digital experiences, ensuring products meet the needs and expectations of diverse user groups., Utilize Information Architecture (IA) for organizing and labeling websites, intranets, and software to support usability and findability; leverage expertise in data visualization, dash boarding and analytics., Expert in designing intuitive and visually compelling Tableau dashboards that enhance user experience and drive data-driven decision-making., Experienced in implementing WCAG standards to ensure digital products are accessible to users of all abilities., Developed comprehensive design strategies that align with business goals, enhance user experience, and drive product innovation through detailed analysis and user insights., Skilled in crafting and utilizing workflow diagrams to optimize UX design, enhancing user experiences through clear understanding of user interactions., Effectively managed a cross-functional team of Visual Designers, Interaction Designers, and Front-end UI developers within an agile environment, ensuring alignment with organizational objectives and overseeing task tracking through Jira., Used Figma to create intuitive and visually compelling user interfaces, collaborating seamlessly with cross-functional teams to iterate designs and deliver user-centric solutions that meet both business objectives and user needs., Design and generate B2B and B2C websites using fully interactive HTML5, CSS3, JavaScript, prototypes and click-through, used for client presentations, mock-ups, and user testing studies., Conducted in-depth card sort analysis to inform information architecture and improve navigation structures, resulting in enhanced user accessibility and satisfaction.
  • SR. UI UX DESIGNER, S&P GLOBAL, NYC, NY, 12/2019, 12/2021, Strategically formulate high-value features and deliver more efficiently with short cycles, Utilized tools JIRA, Invision, and Zeplin have been used to design e-commerce sites for mobile and desktop; worked with HTML5, SVG, data visualization, wireframes, mock-ups, HCD, Axure RP 8, and Adobe Photoshop CC; directed evolving products from Excel-based, inflexible outputs to value-added visual and interactive Tableau dashboards., Delivered conceptual diagrams, wireframes, and prototypes by understanding the user problem, journey maps, user flow and service blueprints which helps to artifacts that identify problems to solve through designs by using Figma with broader UX, which helps better in communicating to product and engineering team., Incorporated workflow diagrams extensively in UX design projects to map user journeys, identify pain points, and streamline interface interactions, resulting in improved user experiences
  • SR. UI UX DESIGNER, INTTRA, PARSIPPANY, NJ, 01/2017, 12/2019, Utilized tools JIRA, Invision, and Zeplin have been used to design e-commerce sites for mobile and desktop; worked with HTML5, SVG, data visualization, wireframes, mock-ups, HCD, Axure RP 8, and Adobe Photoshop CC; directed evolving products from Excel-based, inflexible outputs to value-added visual and interactive Tableau dashboards., Delivered conceptual diagrams, wireframes, and prototypes by understanding the user problem, journey maps, user flow and service blueprints which helps to artifacts that identify problems to solve through designs by using Figma with broader UX, which helps better in communicating to product and engineering team., Incorporated workflow diagrams extensively in UX design projects to map user journeys, identify pain points, and streamline interface interactions, resulting in improved user experiences
  • SR. UI UX DESIGNER, VERIZON, NYC, NY, 06/2016, 01/2017, Conceptualized and developed sketches, wireframes, mockups, and visual design systems for a variety of clients for Verizon stores using iRise, Invision and Adobe creative., Development of use cases, flowcharts for sellers & buyers, clarifying requirements and understanding of context, usability and features to be provided for various user roles., Organized design systems using components in Figma to decrease time needed to work on recurring deliverables., Expertly delivered output that includes interaction design, information architecture, journey maps, use cases, storyboards, flowcharts, sitemaps, wireframes, and design guidelines for user interface designs and User Acceptance Testing (UAT)., Assembled wireframes, prototyping, HTML5, JavaScript, and CSS3 that contributed to user-centered design (UCD) efforts for web pages and mobile application designing.
  • SR. UI UX DESIGNER, DEUTSCHE BANK, NYC, NY, 03/2014, 06/2016, Operated on an internal portal called GRCM, which includes task flows, wireframes, mockups, prototypes, storyboards, visual design, and design patterns; utilized mastery of HTML prototype and Axure RP 8, Adobe Photoshop CC, Omnigraffle, and Principal., Established project briefs by discussing and aligning business objectives with user needs., Qualitative user research, product strategy, user experience design, and team leadership; highly skilled in applying deep understanding of user needs towards the creation of innovative and satisfying solutions for customers., Worked closely with user researchers to define features and interaction, leading to high-fidelity mockups of use case scenarios for the design and product teams.
  • SR. UI UX DESIGNER, DF YOUNG, PEARL RIVER, NY, 04/2012, 03/2014, Working auto logistic project which includes designing ecommerce templates for web and mobile. Design and develop mock-ups for all iPhone and shipping web templates using Photoshop, illustrator, Dreamweaver and adobe suit., Established UX design as the first stage of all Web and mobile application developments, instituting a user centered design (UCD) approach.
  • UI UX DESIGNER, USPTO, ALEXANDRIA, VA, 08/2011, 04/2012, Manage all phases of graphic user design projects for a wide range of clients requiring interactive, transactional intranet sites., Creation of more intuitive site navigation by eliminating misleading labels and unnecessary clicks., Developed fully functional, cross browser compatible websites for healthcare using HTML5, CSS3, wire framing tools like Axure.
  • UI UX DESIGNER, CZARGROUP TECHNOLOGIES, AHMEDABAD, GUJARAT, India, 08/2007, 08/2011, Developing Flash banners and Animation, Online marketing, communicating with clients, Email marketing/social media/blogging using photoshop, HTML, CSS., Created Joomla and Magento designing templates using Photoshop and Dreamweaver., Performed routine updates, upgrades and overall maintenance of websites using interaction design., Designed interactive web pages for ecommerce- module and generated Tableless (DIV based) web page layout using MVC framework.

Professional Highlights

  • Astutely served industry leaders and Fortune 500 global companies, including S&P Global, Verizon, Deutsche Bank, Humana, and the US Patent and Trademark Office.
  • Consistently recognized as part of the company's top 5% of employees based on performance for 3 years.

Personal Information

Title: UI/UX Designer

Timeline

Sr. UX Designer

Humana
12.2021 - Current

Sr. UX Designer

S&P Global
12.2019 - 12.2021

Sr. UX Designer

INTTRA
01.2017 - 12.2019

Sr. UX Designer

Verizon
06.2016 - 01.2017

UX Designer

Deutsche bank
03.2014 - 06.2016

UX Designer

DF Young
04.2012 - 03.2014

UX Designer

USPTO
08.2011 - 04.2012

UX Designer

Czargroup Technologies
08.2007 - 08.2011

Bachelor of Science in Computer Science -

Nirma University
Diana P