Diana Pearce
Waterford,MI
Summary
Results-driven training and development professional with a proven track record in enhancing productivity and task efficiency. Specialized in instructional design, employee engagement strategies, and performance management systems. Strong communication, leadership, and problem-solving skills contribute to successful organizational growth and learning initiatives.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Independent Contractor
Training Consultant – Diana Pearce
06.2023 - Current
- Collaborated with Fortune 500 manufacturing clients to design and facilitate targeted training courses, enhancing employee skillsets.
- Facilitated teambuilding workshop for sales and service employees to improve collaboration and communication.
- Conducted leadership assimilation workshop with engineers to integrate new leaders into organizational culture.
Residential Training Manager
First National Bank of America
East Lansing, Michigan
02.2025 - 06.2025
- Oversaw the design, development and execution of leadership development initiatives
- Designed and implemented training programs, evaluating effectiveness to enhance employee and business performance
- Conducted learning needs assessments to identify key measures for improving employee job performance
- Work with department leaders and subject matter experts to assess needs and develop/deploy innovative solutions using a variety of methods including learning by experience, learning through others and formal learning (virtual & in-person) to achieve maximum impact.
- Facilitated and coordinated onboarding and learning paths for new hires
- Worked with Subject Matter Experts (SMEs) to structure training content
- Developed measurable metrics for training programs to track progress and outcomes
Corporate Training Manager
Delta Star Inc.
Lynchburg, Virginia
11.2023 - 05.2024
- Develop vision, purpose, and overarching objectives for learning and development at Delta Star.
- Develop a leadership curriculum for the entire organization
- Collaborated with Corporate HR Director to develop strategic training plan aligned with organizational goals and manufacturing challenges. Identifies training needs, skill gaps, and opportunities for continuous improvement.
- Engaged business stakeholders (executives, management, employees) to assess and identify training needs.
- Craft and champion learning and development efforts and offerings with local HR teams.
- Led RFP process and negotiated contracts with learning and development suppliers.
- Defined and captured metrics to evaluate learning and development impact.
Organizational Development Manager
Virginia Economic Development Partnership
Richmond, VA
05.2021 - 11.2023
- Collaborated with Managing Director of Organization Development Services and Talent Accelerator colleagues to build and lead VEDP's new customized workforce recruitment and training incentive program, enhancing talent acquisition capabilities.
- Led a Training Needs Assessment for a large manufacturing company to determine training and organizational development needs.
- Directed the design and managed the development of a suite of instructor-led modules that served as the program’s core offerings to support our clients’ organizational & professional development and initiatives.
- Facilitated and developed instructor-led and virtual soft skills courses for clients, including leadership for managers, coaching, self-awareness, team building, and communication, supporting client organizational development goals.
- Acted as the lead consultant for multiple manufacturing organizations.
- Richmond VA
Senior Training Consultant
Diana Pearce Independent Training Consultant
01.2021 - 05.2021
- Lead the design and development of Values training, EOS (Entrepreneurial Operating System) training, Manager Workshops, and Quarterly Check-Ins.
- Researched and recommended corporate LMS, diversity training, and leadership training to enhance employee development initiatives.
- Collaborated with Chief People Officer and HR team to align training strategies with organizational goals.
Talent Development Specialist
Dollar Tree Inc.
Chesapeake, VA
05.2020 - 11.2020
- Collaborated with HR Director and internal stakeholders to create and implement HR-based talent development initiatives that aligned with organizational goals.
- Developed and oversaw organizational talent management philosophy for performance management, coaching, employee onboarding, and leadership development to enhance employee engagement.
- Implement the Dollar Tree Succession Planning process by collecting and organizing leadership data, analyzing organizational bench strength for Directors, VPs, and SVPs, and developing a comprehensive package for review for the divisional CEOs.
- Collaborated with talent team and key stakeholders to design and launch a new onboarding portal, improving new hire integration and experience.
- Design communications to assistant managers regarding the updated performance appraisal process.
- Chesapeake VA
Learning and Development Manager
Titan America
Norfolk, VA
08.2017 - 05.2020
- Managed learning and development strategic initiatives to align employee skills with organizational goals at Titan America.
- Designed, implemented, and monitored programs and activities that enhanced the skills and knowledge of Titan employees across all levels of the organization.
- Collaborated with VPs, directors, area managers, plant managers, and end users to identify training needs.
- Facilitate all soft skills courses for our East Coast Operations (plants & corporate offices) including leadership for managers, diversity and inclusion, coaching, supervisor leadership skills, project management, etc.
- Design and develop instructor-led and facilitator-led webinars for online learning portals.
- Designed and facilitated remote classes via WebEx and GoToMeeting platforms.
- Led subject matter meetings with key stakeholders to design and implement interactive, skill-building courses that addressed identified training needs.
- Directed needs assessment for training and staff development, enhancing employee performance and contributing to achievement of company goals.
- Serve as a project lead and subject matter expert on companywide strategic initiatives including a new SAP system, processes, and procedures.
- Work in the Titan LMS and support the new SAP global Titan rollout as the Training Project Manager.
- Norfolk, VA
Design and Delivery Specialist
BT
Chesapeake, VA
05.2016 - 08.2017
- Designed and delivered training solutions aligned with strategic aims of BT Global Services, executing BT Conferencing operational strategy.
- Influenced delivery of BTGS Conferencing KPIs through effective learning solution design and delivery.
- Delivered new hire customer training for Event and Reservation agents, enhancing onboarding experience.
- Chesapeake, VA
Contract Instructional Designer
Engility
Lansing, MI
03.2015 - 10.2015
- Designed aspects of instructional systems for the State of Michigan Juvenile Justice MiSACWIS system.
- Collaborated with scrum/Agile teams to rapidly develop training content, meeting critical project timelines.
- Developed course outlines, evaluations, and training curricula for client approval while supporting ILT designers on project.
- Updated materials and designed new training for JJ/CCF functionality, enhancing overall training effectiveness.
- Worked with State of Michigan Business Analysts to review training content.
- Validated the accuracy of classroom training content against the application.
- Conducted Train-the-Trainer sessions and end-user training.
- Provided training in Lansing, MI
Instructional Design Specialist/Director of Curriculum
International Food Protection Training Institute (IFPTI)
01.2012 - 12.2014
- Handled all aspects of instructional systems design (ISD) for the International Food Protection Training Institute (IFPTI).
- Collaborated with clients, stakeholders, and subject matter experts to design training that meets business needs; developed project plans; coordinated with developers, programmers, and quality assurance staff; managed all development phases for timely project completion; facilitated courses; conducted and supported job task analysis.
- Design training interventions that support the national integration of food safety initiatives and changes in federal regulatory practices.
- Lead analysis and development for industry partners in the area of sanitation and food safety.
- Led a team of 6 in training and implementation, ensuring effective delivery of training programs.
- Monitored compliance with accreditation standards, successfully renewing ANSI and IACET accreditation for 2013-2014.
Instructional Specialist
Lowe’s Companies, Inc.
Mooresville, NC
01.2011 - 12.2012
- Enhanced employee performance and engagement by delivering holistic learning solutions through a state-of-the-art learning architecture.
- Duties include role requirement mapping, data gathering, needs analysis, performance gaps and their root causes, and the design and development of scalable learning solutions delivered through multiple channels.
- Analyze employee roles to build innovative solutions that align execution of daily tasks to strategic business goals; enthusiastically adopted by business leaders and learning populations nation-wide.
- Created foundational learning interventions that enabled newly promoted and hired employees to contribute to store sales within their first week.
- Co-led analysis of employee performance and developed implementation strategy with senior management to increase credit sales.
- Methodologies include formal and informal learning and leverage social networking communities.
- Mooresville, NC
Training and Development Consultant
Labov and Beyond
Oxford, MI
01.2010 - 12.2011
- Integrated instructional design methodology and adult learning principles into curriculum design efforts.
- Collaborated with clients to design innovative strategies addressing performance challenges.
- Designed targeted training solutions aligned with clients’ business objectives.
- Mentored peers in instructional design theory and systems-thinking and practice to ensure instructional soundness, consistency with adult learning principles, and increased client satisfaction with learning results.
- Built company-wide instructional design process to minimize review cycles, upgrading practices, create quality consistency, and reduce time-to-market by 25%.
- Developed comprehensive change management plan including key messaging, signage, training content, and recognition programs to foster employee accountability in quality improvement initiative, gaining support from senior leadership and implemented across the plant.
- Leveraged “rapid response” technologies to engage dealerships across global locations in high impact operational and sales practices, contributing to highest YOY quarterly rise in sales in the previous five years.
- Oxford, MI
Owner and Consultant
Diana Pearce LLC
Grand Blanc, MI
01.2000 - 12.2010
- Managed and marketed learning and development firm, delivering instructional design, facilitation, and business consulting to address organizational change, enhance employee performance, and support executive leadership.
- Collaborated with hospital management and legal and medical professionals to analyze learning populations, designing and producing training for over 10,000 hospital personnel on HIPAA regulations, maintaining budget and tight deadlines.
- Developed learning strategy and materials for company-wide initiative, enabling marketing professionals to effectively implement major re-branding effort.
- Created theme-based learning solutions to engage new hires in Kmart culture and practices, adopted across all divisions of the company.
- Annual gross revenues over $100,000 with clients in banking, retail, medical, manufacturing, and software sectors.
- Grand Blanc MI
Training Specialist
General Physics Corporations
Troy, MI
01.1994 - 12.2000
- Developed and implemented comprehensive training programs, enhancing skillsets and knowledge retention.
- Conducted leadership interviews and focus groups to map processes, create surveys, and report actionable recommendations.
- Evaluated training effectiveness using Level Three assessment methods, informing future program improvements.
- Group facilitation services for multiple clients and programs.
- Managed on-site client relationship for large automotive company.
- Troy, MI
Education
Bachelor of Arts - Multidisciplinary Social Science, Secondary Teaching Certificate
Michigan State University
East Lansing, MI03-1990
Master of Arts - Education, Instructional Technology
Wayne State University
Detroit, MISkills
- Instructional design
- Curriculum development
- Virtual training and platforms
- Facilitation
- Adult learning theories
- Leadership development training
- Coaching and mentoring
- Needs assessment
- Employee onboarding
- Program evaluation
- Learning Management Systems
- E-learning platforms
- Project management
Certification
- Situational Leadership
- Six Working Genius – Patrick Lencioni
- Franklin Covey Suite – 7 Habits for Managers, 4 Essential Roles of Leadership, Leading Change, Project Management
- DISC
Systems
- Zoom
- MS Teams
- Customized Virtual Delivery Platforms
- LMS Platforms
- MS Office Suite - Word, Excel, Powerpoint
Timeline
Residential Training Manager
First National Bank of America
02.2025 - 06.2025
Corporate Training Manager
Delta Star Inc.
11.2023 - 05.2024
Independent Contractor
Training Consultant – Diana Pearce
06.2023 - Current
Organizational Development Manager
Virginia Economic Development Partnership
05.2021 - 11.2023
Senior Training Consultant
Diana Pearce Independent Training Consultant
01.2021 - 05.2021
Talent Development Specialist
Dollar Tree Inc.
05.2020 - 11.2020
Learning and Development Manager
Titan America
08.2017 - 05.2020
Design and Delivery Specialist
BT
05.2016 - 08.2017
Contract Instructional Designer
Engility
03.2015 - 10.2015
Instructional Design Specialist/Director of Curriculum
International Food Protection Training Institute (IFPTI)
01.2012 - 12.2014
Instructional Specialist
Lowe’s Companies, Inc.
01.2011 - 12.2012
Training and Development Consultant
Labov and Beyond
01.2010 - 12.2011
Owner and Consultant
Diana Pearce LLC
01.2000 - 12.2010
Training Specialist
General Physics Corporations
01.1994 - 12.2000
Bachelor of Arts - Multidisciplinary Social Science, Secondary Teaching Certificate
Michigan State University
Master of Arts - Education, Instructional Technology
Wayne State University