Diana Perez
Fort Worth,TX
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
11
11
years of professional experience
Work History
Staffing Recruiter
Luxor Staffing
11.2020 - Current
- Enhanced client satisfaction by effectively screening and selecting candidates for various job roles.
- Developed successful recruitment strategies that resulted in reduced time-to-hire rates across all business units.
- Utilized social media platforms, job boards, and networking events for sourcing top talent in diverse industries.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Assisted with writing job postings and job descriptions for boards.
- Completed human resource operational requirements by scheduling and assigning employees.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process. Such as running backgrounds, E-Verify etc.
- Consulted businesses on successful recruiting and retention practices to help minimize turnover.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple clients staffing needs.
- Drive to jobsites to provide proper PPE to new starts and verify proper dress.
- Complete incident reports as need or request.
- Keep up with multiple clients pay files and pey increase;Address any discrepancies.
- Assisted with any end of shift reports, employees total hours etc.
Leasing Consultant
Spanish Hacienda Apartments
08.2017 - 11.2020
- Minimized vacancy periods by collaborating with building owners to strategize improvements to cost controls, business plans and tenant outreach programs.
- Collected rent and tracked resident payments and information in Appfolio.
- Resolved conflicts between tenants in the most effective manner.
- Toured the property with prospective tenants and provided a wealth of information in regards to its key features.
- Invited prospects to fill out an application upon completion of the property tour.
- Distributed and followed up on tenant renewal notices.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Validated rental eligibility by using Tenant tracker verification process.
- Performed background checks on all apartment applicants.
- Managed all aspects of customer service, including greeting clients, showing apartments, preparing leases and resolving resident issues.
- Oversaw monthly collections in funds, maintaining payment rates by building positive relationships with tenants.
- Collected rent and tracked resident payments and inform
Agent
State Wide/ Ai United Insurance
05.2016 - 01.2017
- Responsible for opening and closing the office.
- Count the currency of the drawer and take deposit to bank.
- Informed clients of policies and procedures.
- Calculated quotes and educated potential clients on insurance options.
- Finalized sales and collected necessary deposits.
- Reported policy changes and company conditions affecting customer satisfaction.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Collected all premiums on or before effective date of coverage.
- Assuring the companies cash amount matched deposit.
- Email my supervisor cash review of every company we work with at the end of each day.
Team Member/Cashier
McDonald
08.2013 - 02.2016
- Assign tasks to kitchen and customer service workers and make sure they are doing their job properly and efficiently.
- Provide breaks to employees and ensure that the positions are covered as each worker rotates through.
- Should employees commit errors or need to be reprimanded resolved the situation or depending on the situation.
- Ensure customers are served quickly.
- Monitor the time customers are kept waiting and ensure that the certain time limit is reached either in the Drive-Thru or in the restaurant itself.
- Oversee the production of food and beverages items to make sure employees are distributing good that is of the appropriate temperature and quality.
- In charge of opening and closing register drawers for employees when necessary.
- Count the currency in each drawer.
- Responsible for putting cash in safe.
- Must maintain a list of cleaning us and operation guidelines set by a local or State Health organizer.
- Observe employees to make sure they are upholding these standards.
- Routinely check the store to ensure it meets the agencies code requirements.
Education
Diploma -
Can Academy
Fort Worth, TX2013
Skills
- Bilingual
- Strong customer service
- Fair housing policies
- Insurance
- Relationship building and retention
- Leasing and sales
- Prospecting assistance
- Data entry
- Administrative Skills
- Payroll
- Team player
- Excel spreadsheets
- Recruiting and Sourcing
- Marketing
- Time Management
References
Upon request.
Timeline
Staffing Recruiter
Luxor Staffing
11.2020 - Current
Leasing Consultant
Spanish Hacienda Apartments
08.2017 - 11.2020
Agent
State Wide/ Ai United Insurance
05.2016 - 01.2017
Team Member/Cashier
McDonald
08.2013 - 02.2016
Diploma -
Can Academy
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