Diana Powers
Bremerton,WA
Summary
Healthcare professional with strong history of providing support to clients within home environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and seeking career advancement in an Administrative role at First Choice In-Home Care
Overview
24
24
years of professional experience
1
1
Certification
Work History
In-Home Healthcare Provider
Home Instead
07.2021 - Current
- Developed trusting relationships with clients
- Proven ability to learn quickly and adapt to new situations
- Worked well in team settings, providing support
- Strengthened communication skills through regular interactions
- Adaptable and proficient in learning new concepts
- Worked flexible hours across night, weekend and holiday shifts
- Identified issues, analyzed information and provided solutions to problems
- Developed and implemented care plans for clients
In-Home Healthcare Provider
IHSS Public Authority
04.2011 - 03.2020
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed household management tasks for clients within private home settings.
Billing Specialist
Keelers Medical Supply
03.1999 - 04.2010
Billing Specialist Accounts receivable/payable
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
Education
Master of Arts - Health Administration/Gerontology
University of Phoenix
Tempe, AZ09.2018
Bachelor of Arts - Health Administration/Health Information Technology
University of Phoenix
Tempe, AZ09.2015
Skills
- Recruit Well-Qualified Staff
- Human Resource Management
- Team Meeting Management
- Organizational Systems
- Home Health Care Expertise
- Administrative Duties
- Prepare Reports
- Medical Billing and Coding
- Workflow Processes
- Conflict Resolution Tactics
- Accounts Payable and Accounts Receivable
- Patient Data Management Systems
Certification
- 75 Hours DSHS approved Basic Training
- Washington Nurse Delegation Training
Timeline
In-Home Healthcare Provider
Home Instead
07.2021 - Current
In-Home Healthcare Provider
IHSS Public Authority
04.2011 - 03.2020
Billing Specialist
Keelers Medical Supply
03.1999 - 04.2010
Master of Arts - Health Administration/Gerontology
University of Phoenix
Bachelor of Arts - Health Administration/Health Information Technology
University of Phoenix
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