Summary
Overview
Work History
Education
Skills
Timeline
Generic

DIANA PRINCE

Bronx

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with the swift capacity to learn and apply new skills and committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

11
11
years of professional experience

Work History

Receptionist/Hospitality Worker

Faegre Drinker
10.2022 - Current
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Scheduled office meetings and client appointments for staff teams.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Coordinated with vendors to get prompt delivery of hospitality services.
  • Planned, organized and managed events, following client specifications to enhance satisfaction.
  • Sought and analyzed customer feedback to identify areas for improvement.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Trained new staff members on proper customer service and hospitality policies.
  • Reduced risks by maintaining a clean and organized work environment.
  • Collaborated with various team members to meet guests' requests.
  • Negotiated with vendors to reduce costs and improve quality of services.
  • Oversaw event registration process by collecting and tracking attendee information.

HOSTESS

The Capital Grille
06.2021 - 10.2022
  • Greet guests and seat them at tables or in waiting areas
  • Provide guests with menus
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
  • Answer telephone calls and respond to inquiries or transfer calls
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
  • Inspect dining and serving areas to ensure cleanliness and proper setup
  • Receive and record patrons' dining reservations
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.

ADMINISTRATIVE ASSISTANT/RECEPTIONIST

New York Window Fashion
08.2018 - 01.2021
  • Coordinated data migration for new clients, including correspondence with buildings, brokers, and tenants
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
  • Answer telephones, direct calls, and take messages
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
  • Complete work schedules, manage calendars, and arrange appointments
  • Inventory and order materials, supplies, and services
  • Schedule the project in logical steps and budget time required to meet deadlines
  • Confer with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems
  • Take actions to deal with the results of delays, bad weather, or emergencies at construction site
  • Inspect or review projects to monitor compliance with building and safety codes, or other regulations
  • Obtain all necessary permits and licenses
  • Determine labor requirements for dispatching workers to construction sites.

OPERATIONS ASSOCIATE

Saks Off Fifth
12.2017 - 12.2018
  • Answer customers' questions about merchandise and advise customers on merchandise selection
  • Take inventory or examine merchandise to identify items to be reordered or replenished
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
  • Receive, open, unpack and issue sales floor merchandise
  • Clean display cases, shelves, and aisles
  • Compare merchandise invoices to items actually received to ensure that shipments are correct
  • Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials
  • Stamp, attach, or change price tags on merchandise, referring to price list.

Teacher Assistant

Good Shepherd Services
09.2016 - 08.2017
  • Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.
  • Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.
  • Instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage.
  • Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.
  • Organize and supervise games and other recreational activities to promote physical, mental, and social development.

Floor Associate

Modell's Sporting Goods
05.2014 - 09.2016
  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Answer questions regarding the store and its merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Inventory stock and requisition new stock.
  • Clean shelves, counters, and tables.
  • Ticket, arrange and display merchandise to promote sales.

Education

Associate of Arts - Criminal Justice

Bronx Community
Bronx, NY
08-2025

Skills

  • Strategic planning
  • Logical & Critical thinking
  • Attention to detail
  • Record Sorting and Filing
  • Clerical Experience
  • Data entry
  • Greeting and seating clients
  • Office supply inventory control
  • Meeting preparation
  • Positive and professional
  • Phone etiquette
  • Calendar management

Timeline

Receptionist/Hospitality Worker

Faegre Drinker
10.2022 - Current

HOSTESS

The Capital Grille
06.2021 - 10.2022

ADMINISTRATIVE ASSISTANT/RECEPTIONIST

New York Window Fashion
08.2018 - 01.2021

OPERATIONS ASSOCIATE

Saks Off Fifth
12.2017 - 12.2018

Teacher Assistant

Good Shepherd Services
09.2016 - 08.2017

Floor Associate

Modell's Sporting Goods
05.2014 - 09.2016

Associate of Arts - Criminal Justice

Bronx Community

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