Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Pugh

Hickory Creek,TX

Summary

A knowledgeable Mortgage Loan Specialist with over 20 years of combined experience in the real estate and financial field; including loan origination, escrow closing, loan servicing, judicial and non-judicial foreclosures. Seeking a challenging position where my skills and experience assist a high-integrity company achieve consistent success.

Overview

16
16
years of professional experience

Work History

Litigation Manager PA & NJ

KML Law Group
Penn, PA
11.2022 - Current
  • Manage a team of legal professionals in the preparation of court documents and briefs for contested judicial foreclosures in PA and NJ.
  • Coordinate efforts between clients, attorneys, and legal staff to ensure efficient workflow processes so that all legal deadlines and clients SLAs are met.
  • Respond promptly to inquiries from clients, internal departments and external parties concerning contested foreclosures.
  • Recommend changes or improvements to existing processes based on industry trends or feedback from clients and internal legal staff.
  • Manage team responsible for preparing affidavits and motions that are outside the normal required documents for non-litigated judicial foreclosure and managing document flow.
  • Review motions and affidavits for accuracy, completeness and compliance with applicable laws, client, and investor requirements.
  • Provide monthly reports outlining progress of litigation activities to Executive management and Shareholders.
  • Maintain regular performance appraisals for legal staff through verbal, written and on-going training programs.
  • Meet with clients periodically to ascertain needs, discuss performance, and develop plans which address current and long-term goals.

Sr. Title Curative Associate

Marinosci Law Group, PC
Dallas, TX
07.2021 - 11.2022
  • Perform title examinations, primarily for residential abstracts, analyzing records for mortgages, liens, judgments, easements, vital statistics, plat & map books to determine ownership, and verify completeness and accuracy of legal descriptions
  • Identify title issues and notate the same in case management system along with various clients’ systems
  • Ensure clear and insurable title for post-sale conveyance to investors, including governmental agencies and entities – FHA, VA, USDA, FNMA & FHLMC.

Sr. Title Curative Associate

Nationstar Mortgage/Mr. Cooper Group
Lewisville, TX
02.2019 - 07.2021
  • Identified and resolved impediments preventing loans from proceeding to foreclosure sale in the reverse mortgage portfolio
  • Worked with attorneys on resolvable impediments thereby decreasing SLA timeframe, improving pull through, and meeting investors key performance indicators (KPI)
  • Resolution of title defects consisting of legal description errors, mobile home issues, missing interests and senior lien issues in all 50 states and Puerto Rico
  • Review and management of Probate files with attorneys ensuring all state specific guidelines were met in order to proceed to foreclosure
  • Reviewed various title documents, attorney fee requests, and negotiated settlements with title insurance companies.

AVP-Servicing Team Manager II/Operations Consultant

Bank of America
Addison, TX
09.2011 - 06.2018
  • Identified and resolved impediments preventing loans from proceeding to foreclosure sale
  • Developed processes to expedite production decreasing the 24+ month delinquent population
  • Provided complete audit of loans to rebut curtailments from investors FHLMC, FNMA & HUD
  • Performed monthly calls with FHLMC and FNMA executives to negotiate alternatives to foreclosure
  • Reviewed multi-filed bankruptcies to determine if an In-Rem relief should be filed and worked with in house bankruptcy team and attorneys to ensure timely filing to avoid further delays
  • Conducted audits of associate files to identify controls needed, training opportunities and provide feedback to associates
  • Reviewed loans to provide curtailment demands to attorney firms that did not meet/comply with investor, servicer, and state requirements
  • Provided analysis of loans with low unpaid principal balance or property damage to determine best course of action (charge-off, foreclosure, DIL, Ect.)
  • Managed re-boarded files from previous servicer that are in foreclosure to determine if all state and investor requirements have been met
  • Provided subject matter expertise for loans with complex title issues
  • Served as foreclosure representative for system conversion from ISeries to Mortgage Servicing Package (MSP) to ensure all foreclosure processes, programs, and any automation were captured and properly converted to MSP.

MLO- Servicing Team Manager

Bank of America, Recon Trust
Fort Worth, TX
06.2008 - 09.2011
  • Managed a team of 30 associates for the Trustee Sales Guarantee and sales process for AZ, CA, MT, NV, and UT
  • Ensured all statute, client, and investor deadlines were met keeping the vendor scorecard at 99% or higher
  • Participated in UAT testing to ensure accuracy of all technology updates
  • Worked closely with management to integrate the foreclosure process with LPS/LoanSphere desktop conversion
  • Reviewed bankruptcies to determine if all guidelines were met in order to proceed to foreclosure
  • Worked with the Legal Department on rescissions of sale when necessary.

Education

Las Positas College
Livermore, CA

Skills

  • Exceptional leadership and problem resolution skills, with the ability to multi-task and work in a fast-paced environment
  • Outstanding organizational and interpersonal communication skills, both oral and written
  • Ability to work independently, but also thrive in a collaborative team environment
  • Knowledge of laws, regulations, and investor guidelines for the United States including Guam, Puerto Rico, Virgin Islands, and US territories
  • A thorough knowledge of processes and procedures for filing legal documents (mortgages, vesting deeds, satisfactions, and title encumbrance documents) with the appropriate governmental offices to ensure the organization's security interest is protected
  • MS Office Suite
  • Go Title
  • Title Profile
  • Multiple Listing Service (MLS)
  • Dataquick
  • Point
  • AS400/ISeries
  • Foreclosure Processing System (FPS)
  • PACER/AACER/Equator
  • HomeBase/HomeSaver
  • SharePoint
  • LoanSphere Desktop/Black Knight Foreclosure Servicing (LPS/BKFS)
  • Valuefinder
  • Mortgage Servicing Package(MSP)
  • CaseAware
  • Portfolio Management

Timeline

Litigation Manager PA & NJ

KML Law Group
11.2022 - Current

Sr. Title Curative Associate

Marinosci Law Group, PC
07.2021 - 11.2022

Sr. Title Curative Associate

Nationstar Mortgage/Mr. Cooper Group
02.2019 - 07.2021

AVP-Servicing Team Manager II/Operations Consultant

Bank of America
09.2011 - 06.2018

MLO- Servicing Team Manager

Bank of America, Recon Trust
06.2008 - 09.2011

Las Positas College

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Diana Pugh