DIANA QUINTERO
Chula Vista,CA
Summary
Dedicated and well organized with the ability to support day-to-day program operations, detailed oriented with expertise in record management and client needs assessments. Skilled in case file maintenance and organization to strengthen efficiency for program outreach and effective outcomes. Support development and implementation of program procedures. Self-motivated and disciplined in planning and tracking priorities to accomplish goals.
Overview
11
11
years of professional experience
Work History
Mayor & Council Senior Council Representative
City Of Chula Vista
11.2022 - Current
- Representative for Elected Councilmember, offering support at City Council meetings, public gatherings and community events.
- Manage and coordinate District Councilmember' agenda to meet with city officials and leaders.
- Liaison to constituents to guide, assist and support with concerns within our district boundaries.
- Effective communication skills both verbal and written, ability to work in fast-paced environments.
- Hire and support internship opportunities for graduate and undergraduate students.
Community Engagement Coordinator
Alliance For Community
07.2021 - 11.2022
- Assist with organization and communications via email, social media, and mailings
- Work with community leaders and elected official offices to ensure their attendance at community events
- Work in collaboration with other local community organizations
- Managed database of community members, voters and partners for advocacy purposes
- Assisted with efforts and organization of multiple events during election seasons while updating data and supporting strategic plans
- Develop schedules and assignments for volunteers
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity such as
- Political Data Intelligence PDI software.
Lead for Asylum Youth Group
Casa Familiar
03.2021 - 07.2021
- Lead for Unaccompanied Children Program at the San Diego Convention Center as a temporary shelter
- County Leaders in coordination with SBCS, FEMA, and
- HHS to support Migrant Children seeking asylum in the U.S
- Multi-agency federal emergency intake site to keep unaccompanied minors safe as they transition to be reunited with parents or sponsors living in the U.S
- Responsible for coordinating logistics of about 20 staff members per shift positions while creating a welcoming a safe environment for children
- Ensuring daily schedules and needs were met in a timely manner; meals, showers, education, recreational activities, special presentations, etc
- Coordinated group and individual appointments while ensuring time-sensitive arrivals to phone centers, case workers, mental health, health screenings, attorneys, etc
- Documented hourly headcount to ensure safety and accountability for each child within our care
- Oversaw the operation of six pods, which accounted for a maximum of 200 children ages 3 to 17
- Developed and implemented educational and enrichment activities for youth
- Led staff training and orientations
- Developed systems and procedures for daily program operations taking into account COVID-19 safety protocols
- Prepared and organized meetings, and meeting minutes required for follow-up procedures
- Attended multi-agency briefing meetings to help coordinate needs
- Managed confidential database of clients served while adhering to all privacy and confidentiality standards
- UC Program overall served 3,213 minors within temporary housing time frame, of which 2,408 were reunifications
Lead Senior Family Case Specialist
The Chicano Federation Of San Diego County
07.2020 - 04.2021
- Senior Family Case Specialist for Infant Toddler
- Program; serving approximately 200-230 families seeking subsidized child care
- Maintained updated program information to comply with California Department of Education;
- Management Bulletin requirements
- Conduct family interviews via phone and in person to determine state program eligibility for subsidized care
- Managed Family Eligibility Data Files and online Kinder Track database for active caseloads while maintaining confidentiality standards
- Supported team with time-sensitive changes as needed as well as yearly 20+ family recertification for quality assurance
- Build strong relationships with clients providing guidance and support for available resources in a timely manner
- Supported Family Specialists Department needs and coordinated with supervisor for team development activities and training to ensure documentation was in compliance with state policies
- Developed workshops, training materials, and onboarding process for new staff
- Processed and approved time-sensitive monthly attendance sheets in coordination with accounting
- Maintained monthly Family Fee payment records
- Planned and coordinated Parent/Family Advisory Committee for monthly meetings
- Served as primary point of contact for network providers on behalf of the Family Specialist Department.
Senior Provider Case Specialist
Chicano Federation Of San Diego County
05.2019 - 06.2020
- Ensured close communication with 23 child homecare providers within Chicano Federation Infant Toddler network to meet program requirements.
- Conducted visits to homecare and maintained records of monthly site evaluations of providers' childcare homes to verify compliance and provide assistance in order to ensure program requirements were met
- Site visits also served for child observations and evidence records for DRDP and ASQ
- Managed files for children actively receiving subsidized care
- Supported team building and planned monthly training workshops for providers within the network
- Assisted and supported providers with yearly stipend vouchers to increase daycare materials
- Managed database of clients, community members, and partner organizations
- Developed meeting minutes for the team
- Conducted yearly FCCERS; Home Child Care
- Evaluations to ensure compliance and child safety
- Certified in FCCERS; Family Child Care Environmental
- Rating Scale
- Certified in DRDP; Desired Results Developmental
- Profiles.
Lead Preschool Teacher
CONCORDIA CHURCH, SCHOOL
02.2017 - 05.2019
- Planned educational opportunities with foundational concepts such as shapes, numbers, letters and phonics while creating a flexible age appropriate curriculum
- Monitored students' academic, social and emotional progress and recorded in individual files in order to better support growth
- Promoted sensory development by providing access to exploration which provided a diverse approach to learning
- Consulted with parents and guardians to build and maintain a positive support network for our classroom environment for both children and families
- Addressed behavioral and learning opportunities with parents and preschool management
- Worked with teacher staff development and training to evaluate and recommend appropriate learning plans.
Assistant Preschool Teacher
CALVARY CHRISTIAN, ACADEMY
09.2012 - 02.2017
- Classroom support, encouraged children interactions and participation while reinforcing positive behavior
- Assisted teacher with developing creative programs suitable for preschool children
- Lead Spanish music & movement as well as arts and crafts offering diversity in learning approach for the children
- Fostered reasoning and problem solving through active exploration and activities with child eye level communication
- Promoted sensory development by providing access to different sounds, textures and encouraging hands on exposure
- Promoted physical, academic and social development by implementing diverse classroom and outdoor activities while encouraging peer interaction.
Education
Arts - Child & Adolescent Development, Family Studies
Southwestern College
San Diego, CAAlpha Member -
Southwestern College
Chula Vista, CASkills
- Community Engagement
- Planning and Coordination
- Teamwork Collaboration
- Effective Working Relationships
- Creative problem solving
- Administrative organization
- Attention to Detail
- Data management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Mayor & Council Senior Council Representative
City Of Chula Vista
11.2022 - Current
Community Engagement Coordinator
Alliance For Community
07.2021 - 11.2022
Lead for Asylum Youth Group
Casa Familiar
03.2021 - 07.2021
Lead Senior Family Case Specialist
The Chicano Federation Of San Diego County
07.2020 - 04.2021
Senior Provider Case Specialist
Chicano Federation Of San Diego County
05.2019 - 06.2020
Lead Preschool Teacher
CONCORDIA CHURCH, SCHOOL
02.2017 - 05.2019
Assistant Preschool Teacher
CALVARY CHRISTIAN, ACADEMY
09.2012 - 02.2017
Arts - Child & Adolescent Development, Family Studies
Southwestern College
Alpha Member -
Southwestern College
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